Genie Question

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Patrick Smith

Thread Starter
SatelliteGuys Pro
May 14, 2013
771
198
Valdosta, GA
I've had my Genie for over a week and it has yet to download the channel logos. I've looked for some info on the system at work but no go. Any ideas?
 
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texasbrit

SatelliteGuys Pro
Pub Member / Supporter
Apr 12, 2006
3,648
360
It can take a couple of days but a week seems too long. Try a double reset - use the red button to reset the Genie, wait for everything to reboot completely until you can watch TV again, then reset a second time. This clears out all the guide and associated data, but it should rebuild over the next 24-48 hours. FYI any recordings you have set up should still record, although they might not appear in your to do or future showing lists.
 
acostapimps

acostapimps

SatelliteGuys Pro
Jan 31, 2012
972
61
Illinois
what software version do you have? press info button and hold until you see the system info menu.

Sent from my iPad 2 using SatelliteGuys
 
acostapimps

acostapimps

SatelliteGuys Pro
Jan 31, 2012
972
61
Illinois
I'm not familiar with that SW, is it a CE software? I'm on 0x0740 and I see logos on the banner? Is that what you meant to see it in the banner? as is not in the guide. But as the previous poster said do a double reset and let it populate the guide data.

Sent from my iPad 2 using SatelliteGuys
 
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Patrick Smith

Thread Starter
SatelliteGuys Pro
May 14, 2013
771
198
Valdosta, GA
I tried to do a CE download. I didn't think it worked but it may have lol. That could be the issue.

Yes I am talking about the channel logos on the channel banner. Sorry I thought I posted that but then I went back and looked and noticed I didn't.
 
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jp3515

Member
Aug 5, 2010
12
0
Ohio
Hello,
I am getting DTV hooked up this Saturday. I am wanting to know if I am recording a show and my signal goes out for weather issues, will my recording be affected? Sorry if this is a dumb question.
?Thanks.
 
P

Patrick Smith

Thread Starter
SatelliteGuys Pro
May 14, 2013
771
198
Valdosta, GA
I'm not familiar with that SW, is it a CE software? I'm on 0x0740 and I see logos on the banner? Is that what you meant to see it in the banner? as is not in the guide. But as the previous poster said do a double reset and let it populate the guide data.

Sent from my iPad 2 using SatelliteGuys

I was on a CE back on 0x0740 and all is well again!! Thanks for the help.
 
acostapimps

acostapimps

SatelliteGuys Pro
Jan 31, 2012
972
61
Illinois
Thats why we say that if anybody wants to join the CE Software testing at DBSTalk, do it at your own risk and read instructions to know what your getting into, But I shouldn't have to tell you that since you work there, but for everybody else who would be interested, as it could carry unexpected bugs especially on high risk.
But I'm glad you logos on the NR.

Sent from my iPad 2 using SatelliteGuys
 
Rey

Rey

@ your service
Supporting Founder
Feb 8, 2008
26,896
561
Florida
Hello,
I am getting DTV hooked up this Saturday. I am wanting to know if I am recording a show and my signal goes out for weather issues, will my recording be affected? Sorry if this is a dumb question.
?Thanks.
Yes, you will lose some of the recording.
 
P

Patrick Smith

Thread Starter
SatelliteGuys Pro
May 14, 2013
771
198
Valdosta, GA
Thats why we say that if anybody wants to join the CE Software testing at DBSTalk, do it at your own risk and read instructions to know what your getting into, But I shouldn't have to tell you that since you work there, but for everybody else who would be interested, as it could carry unexpected bugs especially on high risk.
But I'm glad you logos on the NR.

Sent from my iPad 2 using SatelliteGuys

I just didn't get any of features that the CE was supposed to have. So I was confused. And I couldn't login to AAC from home to look in to it lol. Thanks for the help!
 
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