Glorystar Updates

[Gary Z]

I have an interesting problem with my GEOSATpro DVR1100c. On Monday nights when the receiver updates it turns itself on. I press the power button on the remote and turn it back off and 10 seconds later it turns itself back on. Press the power button again--turns off then back on about 10 seconds later. It happens in Glorystar mode and Advanced mode. I power the switch in the back off/on and it all works fine again until the next update. When I had it in Advanced mode I left the OTA ON otherwise it would lose time.

 

[Glorystar1]

Is this after the update is completed or are you attempting to interrupt the update so it will not occur?

 

[Gary Z]

It is after the update is completed. In fact when the update comes in I am asleep and the next morning the receiver is on. I never interrupt the update, I should have been more clear.

 

[Glorystar1]

Thank you for the clarification. We have never observed this operational issue after an update.

We would recommend performing a Master Reset. This will reload the current firmware from flash and delete data from unused memory blocks.

 

[Gary Z]

How is a Master Reset done?