I am needing to go from two 722 receivers on my account to one 722 and two 612 receivers. Dish is wanting $200 to swap out the receivers and $95 for the install PLUS I must agree to 2 more years.
I don't want to pay this money for the privilege to lease their equipment. Since I am at the end of my 2 year agreement I thought they should do it for free if I am willing to agree to 2 more years. Literally, I can save money by switching to DirecTv but I don't really want to mess with that.
Have any of you ever got them to make an exception or give you something for free or at least at a discount?
Well, surprisingly, I called again tonight asking about adding another 612 receiver and the guy on the phone offered to transfer me to an "account specialist" because he might get me a better deal. The specialist gave me the 612 for free and the install for free. It was my 3rd time to call and I finally got somebody to work with me.
It probably helps that I have been a customer for 6+ years, I pay them $100/month, plus I always pay on time. Maybe it also showed in their computer that I had called 3 times. Who knows. In the end, I am happy.