I have had Voom for two weeks and I am trying to find out what is wrong. During the first week I kept losing Sat signal during sunny Florida days & had box lockups almost every day several times a day. I had the installer come back out and he re-aimed the dish and got a signal quality of 40-47 up from 23-32. Every day since then Signal quality has gone down, it never stays the same, and on a day we had overcast skies I was without Satellite signal for the entire day. I have had Direct before and never had signal loss unless it was pouring rain and even then just for a few moments. I am getting a new box on Saturday so I hope that works or Voom will have to go. Also thinking about 24" dish if that would help much.