- Jul 14, 2005
Normally, in a case that they actually had the HR24/HR20s, when you told them it had Died ... they would send you another one out.My old HR20 unit literally won't even turn on anymore. No lights no nothing, you can kind of hear the fan clicking to prove it's plugged in and that's it.
It was doomsday for months. After a normal reboot it'd die and go to a DOS-like looking screen of (I think) orange font. It would say it was at 1% and usually suddenly work again like 25 mins later. Some days I would have to do multiple resets. This started like 1 year ago, I should have tried harder than to find a replacement but I didn't want to admit defeat since I had many classic NFL and CFB games on there I wanted to keep. No those are all gone anyway.
Seeing they are supposedly no longer available ... not sure What they want to do ...
I already checked with 1 person at D* and inquired to see if they would give me a 2nd HR54 (or 44) , but due to thier rule about only 1 per account, they shot that down ...
Why I don't know ... told them I could use that one for camping and it wouldn't be on the same system (if anyone there knows anything about the real reason they won' allow it) ... he then went about wanting to set up a separate account for my camper, I stopped him at that point, he transferred me to someone else, had to start over ... then they dropped the call.
I quit trying to resolve my 2 issues with the 2 going bad HR24s till another day.
Your recordings may as well be gone, unfortunately D* never had a Transfer option ....
This portion isn't directed at you, but I have always told people to NOT use these HUGE External Hard drives For that exact reason and NEVER keep anything that is REALLY IMPORTANT to you on them, just because hard drives DO have issues (usually heat) and the fact that these HD's have to run constantly.
Many peole have lost a ton of video over the years.