HD-DVR Shipped or installed

[hoosieratc]

Called Dishnetwork today to upgrade to HD programming and order a new HD-DVR. I was told by the CSR that they could not ship the HD-DVR and that it would have to be installed professionally.

The problem is that my wife and I cannot leave work for it to be installed. The earliest Saturday that it could be done was Sept 29th. What has your experience been? Did they ship your HD-DVR or did the installer bring it with him? Thank you for any advice.

 

[harshness]

I was told by the CSR that they could not ship the HD-DVR and that it would have to be installed professionally.

An installer brings the receiver with them. The only time they ship one is if it is a same-same replacement of a defective receiver.

Did they tell you about the phone line connection?

 

[hoosieratc]

Thank you.

Thanks for your reply. I was told about the phone line hookup. One other question I assume that I have to supply the HDMI cable?

 

[p0seidon]

YMMV for the HDMI cables, they dont normally provide cables, however, some installers will give you some.

Mine happened to give me a couple of HDMI to DVI cables.

HDMI cables are dirt cheap online.

www.monoprice.com or various other sites.

 

[rockymtnhigh]

YMMV for the HDMI cables, they dont normally provide cables, however, some installers will give you some.

Mine happened to give me a couple of HDMI to DVI cables.

HDMI cables are dirt cheap online.

www.monoprice.com or various other sites.

Definitely buy online; avoid Best Buy or Circuit City, unless you want to get ripped off.