I don't have 2Mbps up; I have 512K (verified on speedtest.net, which usually shows about 480K). Where do you get that we have 2 from?
And hey, I was supporting you!
Sorry if I came across as going after you on this one. I didn't mean to. I am not sure why you still have 512 up. Many people are reporting 15/2 and 20/2 speeds around the Internet. Here is one example and there are more out there....
BHN speed increase - Tampa HDTV
Also, I sent an email to my contact as a reseller on Friday about this and it has gone unanswered. I'll give the lady the benefit of the doubt. Maybe she is on vacation. But she usually checks email on evenings and weekends, so I feel she may be dodging my question. If any of you know who I am talking about that works for BHN or knows for whatever reason, let's not drag her name into this.
BHN needs to come up with a solution to this problem. Business customers and Virtual Office customers are going to be pissed when they find out about this. I am certainly not going to tell them, as a reseller it is my duty to push the product, but I find it very hard to justify VO now. Most VPNs today do not require a static IP at the client end anymore, so the virtual office worker using a VPN tunnel to their office and using VoIP (Vonage or somebody else other than BHN's phone service) can get by just fine with a residential account.
Corporations often have to pay for these VO connections of their remote workforce, and they are always looking to cut costs. If they don't see a benefit to a VO account, such as SPEED over a standard residential account, they are not going to go for it. A company with 100 workers in the Tampa Bay area with an RR VO 15/2 connection paying $105 each per month that no longer requires a static IP for their VPN to the office can now just cut back to a residential account, since the speed is the same. That example right there is going to cost RR $6000 a month as they cut back $60 to the $45 package instead of $105 for VO.
The more I hear and read about this, the madder I am getting. Here I am out pitching RR as the best value and trying to get companies and work-at-homers to switch and they are playing games, using the businesses to subsidize the residential customers. I just don't like what they are doing.
They need to increase the speed for business or lower the price. A static IP is not worth $60 a month.
Anybody reading this, go to speedtest.net and run a test on the map of the Tampa server. Please report your speed and what you pay here.
I have a VO ultimate account and get just about 14 down and 1600 up (not 15/2 like it should be), but to run a true test I would have to disconnect everything in my house from the Internet except the computer running the test. I probably have enough download and upload going on to the server that I can't otherwise get the full 15/2 in a test.
What is everybody else getting? I have seen reports of 20/2 and others with people still getting 7/512. What a difference.