Hopper 3 youtube app problem.

Rixos

Thread Starter
SatelliteGuys Pro
Oct 12, 2015
224
71
Sacramento
Anyone else having problem with the new youtube app? It worked for a day or two than stopped working. When you click on the app or tune to channel 371, it shows youtube starting or loading screen for couple seconds then it switches back to a regular tv channel. I tried to restart the receiver couple times but so far no go. Any ideas?


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bluegras

SatelliteGuys Pro
Apr 18, 2008
3,299
1,079
mine was doing that last night before i went to bed also too also the sounds horrible when you try to bluetooth the sound on a 5.1 sound system could dirt please check into this also too.
 
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jsaxon2

SatelliteGuys Family
Feb 20, 2008
74
6
Doesn't work for me either. I called tech support and they said it is a known issue.
 

bluegras

SatelliteGuys Pro
Apr 18, 2008
3,299
1,079
Our Engineering team is currently investigating the issue. Please let us if the following resolves the issue. Click Menu > Settings > Diagnostics > Tools > Reset to Factory Defaults > Reset YouTube to Defaults.
HI Lalia also have the engineeing department also check into improving the sound when you try to stream a video it sounds horrible right now when you try to stream a video on youtube sometimes it sounds like chipmunks on my videos i know my videos do not sound like also when you try to stream a video the sound of the video wants to cut in and out thanks allen
 
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jackson85

SatelliteGuys Pro
Feb 13, 2012
188
63
Robinson, Illinois, United States
Anyone else having problem with the new youtube app? It worked for a day or two than stopped working. When you click on the app or tune to channel 371, it shows youtube starting or loading screen for couple seconds then it switches back to a regular tv channel. I tried to restart the receiver couple times but so far no go. Any ideas?


Sent from my iPhone using the SatelliteGuys app!
I do not even have the app. Is resetting the Hopper, ok if you do not have the App
 

jayiw

SatelliteGuys Pro
Jan 14, 2007
309
55
I just posted about this. I didn't see this thread at first. But yeah, same with me. Just as I was getting spoiled not having to go through Apple TV or the PS4.
 

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