Hopper Install at Billing Address not Service Address

[theonlybob]

I have a "moved" service address ( 8 miles difference in billing to service address ) and want to get a upgrade to the Hopper. Is the installer going to call me before this happens and will he install to my Billing Address not my moved service address? Do i need to move back first? Just want to make sure before i dedicate myself to this.

Thanks in advance for your advice.

 

[garys]

Install will be at your service address, if you want any upgrade you need to move back.

 

[boba]

That is one of the problems with "moving".

 

[MikeD-C05]

Always "move" back to your real service address before you have anything installed by DISH. You can always "move" back as soon as they leave. I've been a "mover" for ten years out of the 16 years with DISH and I learned to do my own installs in order to prevent these problems.

 

[Mr Tony]

yup move back home, get installed, "move" back

 

[theonlybob]

Awesome, thanks a lot guys. As always you guy are rock stars.

 

[MikeD-C05]

You're welcome.

 

[ekilgus]

I have the same issue which is why I haven't yet migrated to the Hopper. I doubt they would let me install the Hopper myself.

 

[garys]

Only if you buy all the equipment yourself.

 

[ross9]

I have the same issue which is why I haven't yet migrated to the Hopper. I doubt they would let me install the Hopper myself.

"Moved" 1 week after Hopper update. It was not a problem.

 

[satinsticksguy]

I moved back home before my upgrade, but they did not change the locals (yet). So I have not had to "move" back.

 

[Ronnie-]

"Moved" 1 week after Hopper update. It was not a problem.

I had it installed and "moved" as soon as the installer left. They never questioned it.

 

[Mr Tony]

same thing here when I upgraded my Directv system

moved home on Thursday when I placed the order
installed Saturday
"moved" back Monday

 

[JayStil]

Can you accomplish the move by just updating your online account profile? Or do you need to call or chat?

 

[Mr Tony]

have to call or chat...can't update it online

 

[navigates]

Go to dish and chat with the rep and move back the service address. Then upgrade then go back on chat and move back to the service address. I know how to install it myself but still need the bills coming to where I stay and not a Regal Cinema address.

 

[Ronnie-]

have to call or chat...can't update it online

Well, you can update it through chat online. With dish anyway.


Sent from my HTC 8x using Board Express

 

[MikeD-C05]

I have the same issue which is why I haven't yet migrated to the Hopper. I doubt they would let me install the Hopper myself.

I did all my installs on my hoppers and joeys using a diagram from an online website, that announced DISH's plans to release the hopper with a diagram. Of course I own all my equipment. I just called in to give them my new receivers and to remove my old 722k and 211ks and I was up and running in no time.