Hopper Upgrades

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DetFan

Pub Member / Supporter
Pub Member / Supporter
Feb 27, 2006
2,029
121
Livonia, Michigan
I can afford anything I want. Its if I choose to spend it that's the question. As for moving on. Nope, not.going to happen.

Sent From My Galaxy Note.
 

hojni

SatelliteGuys Family
Nov 30, 2003
98
0
I am interested in upgrading to the Hopper. I have 3x722s, 1x612, and a 510, so I would like to go to a 2xHopper & 6xJoey setup. In addition, I have a second account for my mother-in-law that I would like to upgrade programming and transfer the owned 722. Please PM me, so we can discuss detail and see how much the upgrade will cost. Should be an easy install as all the RG6 wiring home-runs to a DPP44 and DP33.
 

Scherrman

SatelliteGuys Master
Supporting Founder
Mar 14, 2008
15,555
9,951
Eastern Iowa
I am interested in upgrading to the Hopper. I have 3x722s, 1x612, and a 510, so I would like to go to a 2xHopper & 6xJoey setup. In addition, I have a second account for my mother-in-law that I would like to upgrade programming and transfer the owned 722. Please PM me, so we can discuss detail and see how much the upgrade will cost. Should be an easy install as all the RG6 wiring home-runs to a DPP44 and DP33.

I may have to check again but I'm not sure you can get 6 Joeys.
 

dare2be

SatelliteGuys God
Lifetime Supporter
Jul 15, 2011
12,743
7,776
FL
wow.. way to be optimistic.. He already said they would honor the quoted price he gave me. i didn't copy the rest of the convo before we disconnected. the first person i spoke with was a CSR. She escalated me to Jose whose job was to ensure customer satisfaction. He quoted me 100 to upgrade for 1 hopper and 2 joeys.. Wheres the confusion in that?
Realism...others have reported similar issues...multiple reps giving different prices despite earlier promises. Configurations promised that aren't actually reflected on the work order, etc. There is a precedent.
 

patmurphey

SatelliteGuys Pro
Dec 29, 2006
1,297
442
New Jersey
I may have to check again but I'm not sure you can get 6 Joeys.

Is the 4 Joey limit on a 2 Hopper system a technical limit or a leased box limit. If it is not technical the the customer should be able to buy 2 more Joeys, or for some already allowed to lease over prior tuner limits get a waiver from CEO, etc.:D
 

Scherrman

SatelliteGuys Master
Supporting Founder
Mar 14, 2008
15,555
9,951
Eastern Iowa
I think it's more of a business rule. I think 4 is the most that can be leased. I'm pretty sure technically it can handle 6 but you would have to purchase the other 2 Joeys. I'll have to check the business rules. I haven't had a chance to go through the additions since the Hopper was released.
 

patmurphey

SatelliteGuys Pro
Dec 29, 2006
1,297
442
New Jersey
I think it's more of a business rule. I think 4 is the most that can be leased. I'm pretty sure technically it can handle 6 but you would have to purchase the other 2 Joeys. I'll have to check the business rules. I haven't had a chance to go through the additions since the Hopper was released.

If so, those with 7 or 8 TVs wouldn't have much to complain about - Joeys are not expensive.
 

Scherrman

SatelliteGuys Master
Supporting Founder
Mar 14, 2008
15,555
9,951
Eastern Iowa
They are not too expensive but I still think they should be cheaper. No way Dish spent that much to have them manufactured.
 

MattG@DISH

SatelliteGuys Pro
Dec 30, 2010
3,871
243
Denver, Colorado
I am interested in upgrading to the Hopper. I have 3x722s, 1x612, and a 510, so I would like to go to a 2xHopper & 6xJoey setup. In addition, I have a second account for my mother-in-law that I would like to upgrade programming and transfer the owned 722. Please PM me, so we can discuss detail and see how much the upgrade will cost. Should be an easy install as all the RG6 wiring home-runs to a DPP44 and DP33.

I may have to check again but I'm not sure you can get 6 Joeys.

The limit is now 3 Hoppers, and 9 Joeys. This is not something that DIRT can set up, but we can have someone from the proper department call

I've sent a PM to Mary last week, no response and Zach on Monday - no response.

I believe you received a response this morning, but please let me know if you have not
 
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Scherrman

SatelliteGuys Master
Supporting Founder
Mar 14, 2008
15,555
9,951
Eastern Iowa
Goo, I have no idea how you wire that baby. I actually have a customer that could use that set up. They have two accounts just in their home currently.
 

MattG@DISH

SatelliteGuys Pro
Dec 30, 2010
3,871
243
Denver, Colorado
1 Duo node, 1 solo node (so they wouldn't integrate unless something like a trio node came out). Likely with 2 "trunked/cascaded" DPP44 switches. I can make one, but it won't look pretty
 

sparc

SatelliteGuys Pro
Jul 24, 2006
1,721
13
1 Duo node, 1 solo node. Likely with 2 "trunked/cascaded" DPP44 switches. I can make one, but it won't look pretty
With the two separate nodes, is there a way to get all three hoppers and joeys to see each other? or would it be two separate networks?
 
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