How soon can i make a claim on Directv Protection Plan

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deathmetal

SatelliteGuys Family
Oct 16, 2005
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Quincy MA
on the same call ,did it last month,you will have to keep the plan for I think 3 months,or they will charge you for that call retroactively,
 

stonecold

SatelliteGuys Pro
Sep 23, 2004
3,487
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Directv La La Land
Well it not right away. Most customers do qualify for a free service call if they sign up for protection plan. Normally it is 30 days from adding it to your account.
 

deathmetal

SatelliteGuys Family
Oct 16, 2005
101
0
Quincy MA
Well it not right away. Most customers do qualify for a free service call if they sign up for protection plan. Normally it is 30 days from adding it to your account.
thats what I got,but the 49.99 fee was credited on my bill,(because the plan took place in 30 days)regardless of the wording,they were at my house in 2 days,and I was back in business
 

sddtvtech

SatelliteGuys Pro
Sep 17, 2009
1,202
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in a van down by the river
cool so then i can have my multi-switch replaced :)
one of outputs on the multi-switch is not working
i think it shorted out when lightning hit it..possibly

is this out for to IRD?

if so why not just take a 7/16 wrench and move it to another out and that should fix it for now til you get a new multi-swtich or you saying it short out the whole switch?


get it grounded and then it wont short out.
 

stonecold

SatelliteGuys Pro
Sep 23, 2004
3,487
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Directv La La Land
I did not mean to discourage you. Most customers do qualify in our system for the free service call if you keep the protection plan. I was just saying that by the letter of the protection plan says 30 days
 

sddtvtech

SatelliteGuys Pro
Sep 17, 2009
1,202
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in a van down by the river
i dont know how many svc calls i roll and i tell them you know today is probably gonna cost you 50.00 but if you sign up today and get protection plan... you will only spend roughly 70.00 a year opposed to 50.00 per service call.

majority of them do take it and i told them they can cancel anytime.
 

Joe Diamond

SatelliteGuys Pro
May 3, 2004
2,596
5
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get it grounded and then it wont short out.
Another grounding thread.............lightning will cook the ground wire then the cable and any multiswitch. It will often "burn open" at some point along the cable.

Failure to ground systems can protect them from near misses that seem to flow along the ground. Florida guy know lightning.

Joe
 

hdtvtechno

Thread Starter
SatelliteGuys Pro
is this out for to IRD?

if so why not just take a 7/16 wrench and move it to another out and that should fix it for now til you get a new multi-swtich or you saying it short out the whole switch?


get it grounded and then it wont short out.
6x8 Multiswitch all outputs being used with that just one output is bad
and yes out to IRD

i cant record two shows on one of my dvr's because of this
 
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