HR-24 audio issue

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ftaisawesome

SatelliteGuys Guru
Apr 15, 2008
132
0
I've had this HR-24 for I would guess a couple of months. For some reason, whenever it's been off for awhile (like say a few hours) when I turn it back on, there is no sound. The first couple of times it happened, I hit the reset button which eventually fixes it but, as you know, it takes awhile to get back up and running.

I decided perhaps it was an HDMI issue so, I tried unplugging the HDMI cable from the back of it and plugging it back in. This works. The sound comes back. Much quicker but, still a pain. I don't have it hooked to an audio/video receiver. My google search found some people having audio dropouts when hooked up to one.

I do have it hooked to this switcher because I have two displays side by side. I want to see the box on either display I choose. For only $51.30 each when QTY 50+ purchased - 4X2 True Matrix HDMI 1.3a Powered Switch w/ Remote (Rev. 3.0) | Auto & Powered HDMI Switches It worked just fine for awhile like this.


I figure I will probably try hooking straight to the TV and see if the problem goes away but, I thought I'd check here and see if anyone has had a similar problem?
 

Blueridge66

SatelliteGuys Pro
Sep 11, 2007
168
1
Northern AZ
I would suspect your switch is the culprit. I've got a powered splitter, 1 in 2 out but the outputs are active all the time. If we leave, especially during thunderstorm season, I unplug major electronics. If I don't repower in the right sequence often won't get sound out of the splitter. Video will be OK. Also we have minor power outages, e.i. less that 5 sec on occasion. When these occur the receiver takes several minutes to reboot as you know. Now I have both the splitter and DTV receiver powered thru a UPS backup so it keeps the handshake the same.
 

ftaisawesome

SatelliteGuys Guru
Apr 15, 2008
132
0
Thanks for the replies guys. It appears all 3 of you were right. I tried it tonight after being shutoff for about 8 hours. Reading Blueridges reply, it occured to me that the HR-24 was powering up before the TV. I have the remote set to IR and I use the ON button of the Directv remote to power up both the receiver and TV. What I did tonight was..... I used the tv remote and powered up the TV first. I then powered up the HR-24 and the sound was fine. I think you hit it on the head with the sequence of powering up things. I previously and still have an HR-22 with my other tv and never had problems. Of course the HR-22 is slower than the HR-24 and it's also set to RF. That could be making it slower yet. It seems with that setup that the TV always turns on first. I may try adjusting the HR-24 to RF mode and see if that slows it's powering up enough to make it work. I guess if not, I'll just use the other remote and power up the TV first. I also have been meaning to get a UPS backup for basically the same reason you did Blueridge. I hate waiting for the boxes to reboot. I also don't care much for unnecessary powering on and off of flat screen TVs.
 

cparker

SatelliteGuys Pro
Pub Member / Supporter
May 8, 2007
1,461
7
Sanborn, NY
I use a URC MX980 remote and I have it programmed to turn things on and leave a delay in there waiting for TV to finish booting up. I have all sources going to my AV receiver and a single HDMI from the receiver to the TV. Some AV receivers handle HDMI switching better than others. Switching between RF and IR on the receiver probably won't affect boot-up time at all. RF and IR are just interfaces to the OS on the receiver. Those interfaces come up within milliseconds of each other.
 

ftaisawesome

SatelliteGuys Guru
Apr 15, 2008
132
0
I use a URC MX980 remote and I have it programmed to turn things on and leave a delay in there waiting for TV to finish booting up. I have all sources going to my AV receiver and a single HDMI from the receiver to the TV. Some AV receivers handle HDMI switching better than others. Switching between RF and IR on the receiver probably won't affect boot-up time at all. RF and IR are just interfaces to the OS on the receiver. Those interfaces come up within milliseconds of each other.

Thanks for the reply. I haven't tried it yet but, I suspect you're right. It always worked fine with my HR-22 but, I suspect that's more a function of it just being a slower receiver. Now that I know what the problem is, it's a simple workaround. Thanks again.
 
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