I had a service call scheduled for today (OTA upgrade and dish problems). The guy came at 3, but was supposed to be here between 8 and 12. Anyway, he moved the dish on the roof, as I thought he should. I went from never having above an 80 sat signal, to mid-nineties at worst. Also, he moved the Winegard antenna on the roof, and tuned it to get the channels I wanted. I am getting maybe 12 out of 24 channels now, and all are above 90. The picture still breaks up sometimes, but he said this may be due to interference. Anyway, he shocked me by leaving his name and number should I have anymore problems, something my other techs wouldn't think of doing. They seemed more apt to do it one time, no tuning, and get the hell out. How do I go about giving a positive review of my installer to Voom or Installs Inc? I did not get the upgrade, however. The installer said that he had heard a lot of talk among his peers about doing one, but he knew of no Voom customer that had received the upgrade. Oh well, if I knew that an upgraded antenna would in fact help, I would bite the bullet and buy it myself.