Insufficient Bandwidth - 1518 Message

[Juan]

I bet the bandwidth on the switch port is set wrong

 

[gpflepsen]

Unplug everything but 1 Hopper and see what happens..bypass the switch if possible

That's next, just the Hopper alone.

Hubs are cheap.

I don't see how a hub would improve anything over an unmanaged switch. But I am a network

I bet the bandwidth on the switch port is set wrong

The switch is a TP-Link TL-SG1024 and has no way to set speeds.

 

[Juan]

That's next, just the Hopper alone.

I don't see how a hub would improve anything over an unmanaged switch. But I am a network

The switch is a TP-Link TL-SG1024 and has no way to set speeds.

How about half/full duplex?

 

[HipKat]

Two Hoppers connected to the same network will cause issues.

From our site:

1. If issues persist:

• Install a Hopper Internet Connector (HIC)
• Or create a second subnet if HIC installation is not possible
• Check for dual broadband connections (WiFi + Ethernet) which can cause interference
• Remove one method of connectivity if both are present

1. For Hopper Plus/Joey 4 devices:

• Verify there is only a single broadband connection
• Reset both the router and Hopper/Hopper Plus if apps aren't working
• The customer's router may be interfering with the connection - consider HIC or 2nd subnet solution