It may finally be time to say Good Bye

[tanman]

wonders how the OP made out . I would even threaten em with going to direct and amusing myself with that thought to see if it gets them to budge...

They gave me a big one time discount to make up for the CSR not forwarding me up to retention/loyalty. I have to call back in early November.

 

[John2021]

They gave me a big one time discount to make up for the CSR not forwarding me up to retention/loyalty. I have to call back in early November.

good to hear!!!!

 

[tanman]

If I was going to change it would be to YT TV. It's programming closely matches what we have now.Plus last I checked not all live tv streaming services do 5.1 audio.

 

[John2021]

If I was going to change it would be to YT TV. It's programming closely matches what we have now.Plus last I checked not all live tv streaming services do 5.1 audio.

we tried YTTV it was ok but missing some channels for us... seems like for a couple bucks more FUBO TV offers almost double the channels.. We still have sunday ticket with YTTV

 

[navychop]

We found DTV MyEntertainment much cheaper than YTTV (thank you Bruce) and it covers what we want. Still have Dish.

 

[Jim5506]

Yes our owned joeys are $5.00 and not $7.00 a month our hopper 3 is $10.00 and not $15.00 a month for 24 months after reading the bill..

I believe you are misreading your bill.

The reduced price for owned equipment is not time related, it is a flat price just like the leased price.

$5 for an owned Joey and $10 for an owner H3, no time limit.

The 24 months is the time frame of your price freeze on programming.

 

[Bruce]

We found DTV MyEntertainment much cheaper than YTTV (thank you Bruce) and it covers what we want. Still have Dish.

Why?

 

[John2021]

I believe you are misreading your bill.

The reduced price for owned equipment is not time related, it is a flat price just like the leased price.

$5 for an owned Joey and $10 for an owner H3, no time limit.

The 24 months is the time frame of your price freeze on programming.

I will call and question that as they put 24 months... a rep did say we would be getting credits since we own our own boxes!!!

 

[navychop]

Why?

Hopper 3 and some remaining DVR'd items.

And burning ~$120 is SOOO purty!

 

[emdev2]

I believe you are misreading your bill.

The reduced price for owned equipment is not time related, it is a flat price just like the leased price.

$5 for an owned Joey and $10 for an owner H3, no time limit.

The 24 months is the time frame of your price freeze on programming.

Can you clarify the monthly box fees? I talked to two service reps and received two different answers. Are the monthly fees less if you own your own boxes verses leasing them? So if I own three Hopper 3's and two Joey 4"s vs. leasing a Hopper 3 and a Joey 4 then owning the other two Hopper 3's and one joey 4? Does anyone know the own vs lease fee for each type of box?

 

[ewindowman]

I own all of my equipment. I have 2 hopper 3 ..and 4 Joeys . The first hopper is 15 dollars. Everything else is 5 dollars a month. If you own your own equipment the second hopper is only 5 dollars a month versus 15 . My bill for the equipment charges has been the same for years since they changed the pricing structure.

 

[John2021]

I own all of my equipment. I have 2 hopper 3 ..and 4 Joeys . The first hopper is 15 dollars. Everything else is 5 dollars a month. If you own your own equipment the second hopper is only 5 dollars a month versus 15 . My bill for the equipment charges has been the same for years since they changed the pricing structure.

interesting we have one hopper 3 & 10.00 a month and a joey 4 and a wireless joey both at 5.00 a month not 7.00 a. i own everything. the rep did tell me we get a discount since we own our boxes. they even reversed the 25.00 lease fee for the hopper with sling since i didn't want it...

 

[John2021]

I believe you are misreading your bill.

The reduced price for owned equipment is not time related, it is a flat price just like the leased price.

$5 for an owned Joey and $10 for an owner H3, no time limit.

The 24 months is the time frame of your price freeze on programming.

And where do you see this ... i will have to use it against em when i call in in 2 years

 

[emdev2]

Can you clarify the monthly box fees? I talked to two service reps and received two different answers. Are the monthly fees less if you own your own boxes verses leasing them? So if I own three Hopper 3's and two Joey 4"s vs. leasing a Hopper 3 and a Joey 4 then owning the other two Hopper 3's and one joey 4? Does anyone know the own vs lease fee for each type of box?

This just makes it even more confusing. Why are one of you paying $15 for the first Hopper 3 and the other is paying $10 for the first Hopper 3? They're both owned boxes correct? Why is it different? Can anyone else jump in here?

 

[dishrich]

Why are one of you paying $15 for the first Hopper 3 and the other is paying $10 for the first Hopper 3?

The monthly charge for the 1st Hopper is for DVR service, for ALL receivers on the account, regardless if they are owned or leased; it's not a "receiver fee", as the 1st receiver is normally included as part of your service.
As far as the different prices you stated, $15 is the current "rack rate" for DVR service with Hopper receivers, while $10 is when you are in some sort of promo pricing, which I am in & is what I'm currently paying.
However, my monthly bill does show my DVR service at a "loyalty price" of $12, then a $2 promo credit, which brings it down to $10.
Then, my 2 other HWS receivers also show a monthly price of $15, but are then only billed at $12, again loyalty pricing. (all my receivers are leased)

 

[navychop]

Well and clearly put, dear sir!

 

[John2021]

The monthly charge for the 1st Hopper is for DVR service, for ALL receivers on the account, regardless if they are owned or leased; it's not a "receiver fee", as the 1st receiver is normally included as part of your service.
As far as the different prices you stated, $15 is the current "rack rate" for DVR service with Hopper receivers, while $10 is when you are in some sort of promo pricing, which I am in & is what I'm currently paying.
However, my monthly bill does show my DVR service at a "loyalty price" of $12, then a $2 promo credit, which brings it down to $10.
Then, my 2 other HWS receivers also show a monthly price of $15, but are then only billed at $12, again loyalty pricing. (all my receivers are leased)

i thinks that our 10.00 hopper service fee is a promo for two years. all our boxes are owned... our joeys are 5.00 for two years. owned as well...

 

[Bobby]

i thinks that our 10.00 hopper service fee is a promo for two years. all our boxes are owned... our joeys are 5.00 for two years. owned as well...

I think you will find that the $10 fe will rise to $15 and the Joeys will remain at $5 after the two years are up.

 

[John2021]

I think you will find that the $10 fe will rise to $15 and the Joeys will remain at $5 after the two years are up.

thats what i'm thinking since it says for 24 months!!!