Okay, I'll try to brief. Had problems with the system ever since we moved here. The signal keeps going out for a period of time( 6-8 hours) and then returns again for a period of time and then goes out again, this process repeats for a while and then it goes out for good. I have had three techs come out and while one was there he traced the wires and found that the diplexer that feeds the signal from the (box to tv2, and from the sat to sat 1 and sat 2 inputs), stopped working . He replaced it and everything worked, for a while. It went out again after two weeks and this time, while waiting for my tech to come out, I replaced the diplexer and wala everything worked again. When the tech came out, i asked what causes these bad diplexers and his response was it either "works or doesn't work", no troubleshooting. He gave me a couple extra diplexers and left. Now it is starting to go out again and I have another appointment to have the field service manager come out and take a look but, is there really nothing they can do to troubleshoot. What keeps causes these diplexers to go out...Thanks guys I normally don't post but couldn't figure out what to search for on this one.
VIP622
I don't know what kind of LNB, but there is only one sat on the roof,
Also before the line gets to the reciever it goes through some sort of power inVserter 444.
VIP622
I don't know what kind of LNB, but there is only one sat on the roof,
Also before the line gets to the reciever it goes through some sort of power inVserter 444.