I wasn't getting local channels in HD after they were available. So, I inquired and was told I needed different dish to point to different sat's. I had Western Arc (110/119/129) and needed a Eastern Arc dish pointing to 61.5 to get the local HD channels. So I went ahead and did the upgrade. Everything looked fine until my wife said the ION West (channel 217) is not there anymore. I checked the Dish Package both in the printed guide and in the online add for the package. That channel is part of America's Top 120 and higher. Yet, after the upgrade, it is the only "West" channel I can no longer receive. My wife watched that as opposed to ION East since she could watch "her shows" without having infomercials coming on so early. She has been ill and has difficulty sleeping, so it was ideal for her schedule. I asked Dirt about it and was told it is just not available on the Eastern Arc even though all the other "West" channels are (channels 171, 173, 177, 828 and 831). All I got from Dirt was "Do you get ION channel 216? If you do then you are getting the ION channel" and "There are currently no plans to add channel 217 to Eastern arc along with Western arc."
I find the answers a bit unacceptable since I am technically (and actually) paying for the channel as part of my America's Top 200 not to mention that all the other "West" channels are on both arc's. I should not have lost it when I switched to local HD channels. If that is the case, then it should not be listed in the package at all or should have a disclaimer that it is only available when subscribed to SD local channels. It is a real shame, the one channel she wanted to view, and we had to give it up because of HD locals. Anyone know a way around this?
I find the answers a bit unacceptable since I am technically (and actually) paying for the channel as part of my America's Top 200 not to mention that all the other "West" channels are on both arc's. I should not have lost it when I switched to local HD channels. If that is the case, then it should not be listed in the package at all or should have a disclaimer that it is only available when subscribed to SD local channels. It is a real shame, the one channel she wanted to view, and we had to give it up because of HD locals. Anyone know a way around this?