Missing audio: recordings only

[Coaster fiend]

I have audio on the Hallmark channel when it is live, but any recordings of this channel are silent? Recently had DECA installed. Any suggestions?

thanks in advance

 

[kendmans]

Check to see if Dolby Digital is on in the audio settings of setup. I can never get a non-HD channel to play back with sound if Dolby is turned on.

 

[jdspencer]

Can't hurt to do a restart of the unit.