missing pg info

[philhu]

I went away on a trip, my program guide info is now missing. The channels all work, just no info. I waited overnight, still no info

What happenned?

I see I am still at 6.20 FYI

 

[Ilya]

Was the STB unplugged all that time? If you don't get the PG by this afternoon, reboot the box, make sure it's turned on and set to channel 100, and then leave it alone for 10-15 minutes (don't touch the remote). Make sure it's alway plugged in, even when you turn it off (put it in standby).

 

[lizmara]

PG missing too

I normally leave my box on all the time. However, this morning I didn't have any program info show up. It's still like that now and it's 6:15pm. I don't shut my box off because it wouldn't turn on the day after it was installed. I just shut the box off for 20 minutes, turned it back on and the PG still won't come up. I saw your advice for the previous person so I will reset it tomorrow if it doesn't come back.

Should I turn off the box every night?

 

[The Stone Man]

I normally leave my box on all the time.

Should I turn off the box every night?

Welcome lizmara. I leave mine on all the time too--since January. You do not have to put it in standby every night unless you want to. Some people don't turn it off, believing that constant on/off will shorten the life of the STB, but it boils down to personal preference. Whenever I have reloaded the Program Guide, I put the STB in standby, then turn off the power, and then turn it back on. I've done this twice in 10 months, so I'm not an expert, but that has worked for me.