Multiple local/dma packages?

Southern Montgomery County and northern Warren County, where Springboro is, is screwy with the TV market. Parts of the city are in either county....

Then you have parts of Miamisburg which a few years ago some residents couldn't get Dayton locals via DirecTV because of a database / address error.
 
Hall, yes you are right. I am in Warren county but I have a Centerville/Dayton zip (45458). Dish says that a large majority of 45458 customers are in Dayton DMA so the guide data for that zip is only provided for Dayton locals. I just want the guide data to work. Supposedly, if you subscribe to locals, any locals, you are supposed to be able to get the OTA guide data. I am here to say that is not true, at least in my case. It did work on my 942 for a short time in Dec-Jan, but it never has worked on my 622.
 
Only "glitch" is if you do a move or a "move" and the CS rep tuns on the new DMA locals but does not turn off the old DMA locals (it is not done automatically). This happenned to me once. They were neighboring DMAs and I really had no use for an (essentially) duplicate set of locals for $5.99 so I canceled the old DMA locals. Perhaps an audit would have caught this eventually, don't know.
 
Only "glitch" is if you do a move or a "move" and the CS rep tuns on the new DMA locals but does not turn off the old DMA locals (it is not done automatically). This happenned to me once. They were neighboring DMAs and I really had no use for an (essentially) duplicate set of locals for $5.99 so I canceled the old DMA locals. Perhaps an audit would have caught this eventually, don't know.
That happened to me when I moved from Atlanta to Harrisburg locals. They forgot to turn off the locals, and charged me for both sets for a few months. When E10 went up and Atlanta went to spots, I called and had them remove the Atlanta set.
 
There is a system glitch that is not repeatable by the customer that shows up during a dishmover where one or possibly more ( absolutely rare ) receivers will get the new locals and keep the old locals. This however became extremely rare when spot beams were implimented.

Dish has a system that seems to be more acurate than just the standard 5 digit zipcode and may use the additional four digits to fine tune the system. Four years ago I had a customer who had purchased property that went between two counties, the majority being in a county that had a diferent local dma ( Lansing locals) than what he wanted ( Detroit locals ) but had a service address for the Detroit dma county the smaller portion of his property was in. The customer was refused Detroit locals and had to go with Lansing locals even though he had an address for the other county. Keep in mind to that comcast was providing locals for both Detroit and Lansing to customers living 20 miles further out from where he was at.
 
This is something I have wanted to comment on for some time.

Several months ago, I replaced my 721 with a 622. The installation was a nightmare because of Dish's overbooking, but that's another story.

Our 5-digit zip overlaps two counties and two DMA's. DMA X has HD locals, and DMA Y does not have HD locals. We live in the part of the zip code that is in DMA X (HD locals), and we had had DMA X programs with our 721. When the 622 replaced the 721, Dish said that we were no longer eligible for DMA X (HD locals), and getting HD locals was the reason that we got the 622. Prior to ordering the 622, two (TWO) dish representatives told me that we would keep DMA X programming with the new 622.

Interestingly, if I go to the DirecTV web site and key in my zip code, the site asks me which county I live in, and when I enter our county, DirecTV correctly tells me that we are eligible for DMA X (HD locals) programming. Apparently Dish and DirecTV use different address data bases, DirecTV's being more accurate.

The 622 installation was finished at 9:30 pm on a Saturday night, the Super Bowl was on the next day, and I wanted to see it in HD. I remembered reading discussions on this site about "moving", so I called Dish that Saturday night and changed my service address to a location much farther into the correct DMA. I saw the Super Bowl in glorious HD, and even my wife, who is not a football fan, watched the entire game.

I try to live my life ethically and morally, but Dish forced me to lie in order to get what I am legally entitled to, and I resent Dish for putting me in that position.

I have a concern that I may someday need a service call, and will I then have to change my phony service address to my real address, and then after the service call change it back to the phony address?

Thanks for reading. I feel a little better now.

Richard
 
I see no problem with changing my address just to receive HD Locals. as soon as i get an HD TV i will be changing my location to some where that has hd locals.
 
But some locals have the BIG 4 on Non SPot beam like New York, Denver, Chicago, and many more if you have HD.
 
This is something I have wanted to comment on for some time.

Several months ago, I replaced my 721 with a 622. The installation was a nightmare because of Dish's overbooking, but that's another story.

Our 5-digit zip overlaps two counties and two DMA's. DMA X has HD locals, and DMA Y does not have HD locals. We live in the part of the zip code that is in DMA X (HD locals), and we had had DMA X programs with our 721. When the 622 replaced the 721, Dish said that we were no longer eligible for DMA X (HD locals), and getting HD locals was the reason that we got the 622. Prior to ordering the 622, two (TWO) dish representatives told me that we would keep DMA X programming with the new 622.

Interestingly, if I go to the DirecTV web site and key in my zip code, the site asks me which county I live in, and when I enter our county, DirecTV correctly tells me that we are eligible for DMA X (HD locals) programming. Apparently Dish and DirecTV use different address data bases, DirecTV's being more accurate.

The 622 installation was finished at 9:30 pm on a Saturday night, the Super Bowl was on the next day, and I wanted to see it in HD. I remembered reading discussions on this site about "moving", so I called Dish that Saturday night and changed my service address to a location much farther into the correct DMA. I saw the Super Bowl in glorious HD, and even my wife, who is not a football fan, watched the entire game.

I try to live my life ethically and morally, but Dish forced me to lie in order to get what I am legally entitled to, and I resent Dish for putting me in that position.

I have a concern that I may someday need a service call, and will I then have to change my phony service address to my real address, and then after the service call change it back to the phony address?

Thanks for reading. I feel a little better now.

Richard
Neither D* or E* determines your home DMA.. AC Nielsen does that...periodically, AC Nielsen 'moves" zip codes to other DMA's..It is within the realm of possibilty this occured in your area...NO ONE lives in two DMA's..Your locals are determined by your zip code ONLY....I can cite several examples of how zips that cross county lines determine DMA's....Here's one....Here in the Charlotte DMA there are residents of Montgomery County(Winston-Salem/GreensboroDMA) that have a Stanly County(Charlotte DMA) zip code. Those customers located geographically in the Greensboro DMA get Charlotte locals because their Zip Code in of a city that in located within the boundaries of the Charlotte market.
 
I know there isnt a way to have 2 DMA's But spot beams to over lap and if someone wants to MOVE they can get one of the over laping spotbeams, or they can get the big 4 from Denver, Chicago, or New York this isnt hard to do. OR you have a wider choice of cities to pick from if you have a dish that receives HD and you have a HD receiver. most of those are on a nation beam so you can get them anywhere if you were to MOVE.
 
DISHCOMM, thanks for responding, but please keep in mind the following two facts:

1. On Friday, I was in DMA X (HD locals), and on Saturday, when I removed the 721 and added the 622, I was in DMA Y (no HD locals). According to the DMA map, I am definitely in DMA X, even though most of my zip code is in DMA Y. If DMA's are determined strictly by zip code, then why do DMA maps exist? The map I looked at puts me in DMA X (HD locals).

2. And this is the important one. According to Dish I am in DMA Y (no HD locals), and according to DirecTV I am in DMA X (HD locals). If, as you say, AC Neilsen determines a location's DMA, then Dish and DirecTV should be using the same criteria, and both would place me in the same DMA. In my case, Dish and DirecTV contradict each other, so someone is using incorrect data or processing the data incorrectly.

Regardless of X, Y, Z, LSMFT ... I currently have HD locals, although I had to lie in order to get them, and I hope that I never need onsite service, because then I will have to move from the phony address and then, after the service, move back to a phony address.

Receiving HD locals should not be this difficult.

It seems obvious that the process of assigning people to specific DMA's can be problematic and needs to be addressed.

Just my thoughts.
 
My setup:

OTA=GREENVILLE/SPARTANGBURG SC
DISH=COLUMBIA SC & CHARLOTTE NC
STARCHOICE=SEATTLE, SPOKANE, DETROIT\
BIG DISH=DENVER, NEW YORK
NPS=ATLANTA & SAN FRANCISCO

If you let the secret out, dish network will surely change things around. Remember spotbeams limit reception too.

what is Big dish ? and star choice? companies you can get channels from ???

thanks
 
DISHCOMM, thanks for responding, but please keep in mind the following two facts:

1. On Friday, I was in DMA X (HD locals), and on Saturday, when I removed the 721 and added the 622, I was in DMA Y (no HD locals). According to the DMA map, I am definitely in DMA X, even though most of my zip code is in DMA Y. If DMA's are determined strictly by zip code, then why do DMA maps exist? The map I looked at puts me in DMA X (HD locals).

2. And this is the important one. According to Dish I am in DMA Y (no HD locals), and according to DirecTV I am in DMA X (HD locals). If, as you say, AC Neilsen determines a location's DMA, then Dish and DirecTV should be using the same criteria, and both would place me in the same DMA. In my case, Dish and DirecTV contradict each other, so someone is using incorrect data or processing the data incorrectly.

Regardless of X, Y, Z, LSMFT ... I currently have HD locals, although I had to lie in order to get them, and I hope that I never need onsite service, because then I will have to move from the phony address and then, after the service, move back to a phony address.

Receiving HD locals should not be this difficult.

It seems obvious that the process of assigning people to specific DMA's can be problematic and needs to be addressed.

Just my thoughts.
YEs, acording ot the maps I have been able to find it appears that DMA boundaries are on county or state lines. Whichever is applicable..However, AC Nielsen seperates the DMA's by zip code.
I tried to find a link to a site that gave either a DMA map by zips or DMA zip code list. No luck....
Again, periodically AC Nielsen adjusts DMA boundaries. One of the satcos may have outdated info in their computers...Nothing is perfect..Heck, I have a friend who has lived in a home he had built for two years and D* still does not have the address in their data banks..Weird...I just wanted you to know that you needn't fall inot that trap of thinking there is some sort of conspiracy. MAny times on this board posters have placed soem pretty angry comments on here. Those comments seem to have the same genre. "Someone's screwing me"...
 

Losing HD signal everyday

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