My uncle wants Dish Network because he wants the HD channels and Setanta Sports, he's from Ireland.
Months ago his wife ordered E* but the installer that got there told her that it was not gonna be possible to do it because of LOS, too many trees. I said OK, let me bring my dish, receiver and will do a survey and see if we can find the satellites we need.
I remembered Van's advise (thanks Van) of puting the dish on your lap to do a quick survey and found 119 and 119 with upper 90s signal on both in one location but no 129. There was a big tree to the West of that spot so I moved a few feet away and found 129 easily. So I told him, "you can get it but you'll need 2 dishes and we will need to setup a couple of poles in those locations. Also when you order make sure you tell them that because of trees in the property you will need two dishes".
He ordered the next day with me there and told them that 2 dishes will be needed. He gets a Sunday morning appt. for the installation.
Sunday comes along and installer shows up. He says he doesn't do any trenching so those poles won't work for him, he can only install the dish on the house. So my uncle tells him, "OK go ahead and find the satellites on top of the house". He comes back and says, "too many trees there I won't be able to install it on the house". So he tries the pole with a 1000.2 and he finds 119 and 110 but not 129, "you can't get 129 on this spot and I don't have a second dish for the second location. We will need to reschedule for Tueday". No $hit Einstein. At this point my uncle is pissed off and tells him OK, let's reschedule for Tuesday.
I went there on Sunday and we did the trenching and put some conduit and ran the cables from the poles to the side of the house where CATV and the ground is.
My uncle takes today off so he can be there, the installer shows up today and he says that he doesn't have a second dish either that he's gonna have to reschedule. He also says that he's not doing anything today because it will be an incomplete job. WTF is going on here? How difficult is it to bring or carry a spare second dish? Why isn't the information conveyed to the installers the first time and why didn't the first installer made notes that they needed to bring a second dish?
What's going on with Dish Network? I see posts every day about these installation problems or better said nightmares. Why can't they get their $hit together?
Months ago his wife ordered E* but the installer that got there told her that it was not gonna be possible to do it because of LOS, too many trees. I said OK, let me bring my dish, receiver and will do a survey and see if we can find the satellites we need.
I remembered Van's advise (thanks Van) of puting the dish on your lap to do a quick survey and found 119 and 119 with upper 90s signal on both in one location but no 129. There was a big tree to the West of that spot so I moved a few feet away and found 129 easily. So I told him, "you can get it but you'll need 2 dishes and we will need to setup a couple of poles in those locations. Also when you order make sure you tell them that because of trees in the property you will need two dishes".
He ordered the next day with me there and told them that 2 dishes will be needed. He gets a Sunday morning appt. for the installation.
Sunday comes along and installer shows up. He says he doesn't do any trenching so those poles won't work for him, he can only install the dish on the house. So my uncle tells him, "OK go ahead and find the satellites on top of the house". He comes back and says, "too many trees there I won't be able to install it on the house". So he tries the pole with a 1000.2 and he finds 119 and 110 but not 129, "you can't get 129 on this spot and I don't have a second dish for the second location. We will need to reschedule for Tueday". No $hit Einstein. At this point my uncle is pissed off and tells him OK, let's reschedule for Tuesday.
I went there on Sunday and we did the trenching and put some conduit and ran the cables from the poles to the side of the house where CATV and the ground is.
My uncle takes today off so he can be there, the installer shows up today and he says that he doesn't have a second dish either that he's gonna have to reschedule. He also says that he's not doing anything today because it will be an incomplete job. WTF is going on here? How difficult is it to bring or carry a spare second dish? Why isn't the information conveyed to the installers the first time and why didn't the first installer made notes that they needed to bring a second dish?
What's going on with Dish Network? I see posts every day about these installation problems or better said nightmares. Why can't they get their $hit together?
