No signal from F1 or F2 satellite.

catamount

SatelliteGuys Pro
Jun 9, 2009
590
133
maritimes
Showtime has all the good info. If you had previously had the tech change the v-codes in the shaw system for your southern receiver, then you should take it to a friend's house with the Xku lnb. Hook it up and then call or online do a rehit. You have to be on a working channel so the new info can be sent from Shaw. And I agree with Showtime that the 4378 code only will be in place in a short while. Try some of the channel numbers he suggested to get a signal at the friend's house.

This would be the quickest way for you to get on track. There are other ways, but more time consuming.

Catamount
 
  • Like
Reactions: showtime

VE7GLR

Thread Starter
Member
Nov 4, 2019
9
0
BC but AZ now
hi Mellaby. I am in Casa Grande. I followed showtime's suggestion and got a friend's receiver here and show a signal strength of 95.
I then called Shaw and after some clicking around, they think it is the receiver and wanted to send me a new one. I told them we were going away and didn't want the new one arriving until we get home. I now have to call them again when we 'get home'.
HOWEVER, I'm not sure what is going on. Immediately after I reaimed my dish and got the the 95 signal, I connected my receiver and get under 20 on the signal bar depending on the channel I'm on.
My brother's receiver also shows 0 on the tuners.As you may have read above, both of these receivers have been unplugged since March.
G
 

LaurieL

New Member
Nov 8, 2019
1
0
AZ
4320 is for the old lnb, so you should get channels 2, 3, 4 5 for sure down there but not 001 for example, so tune to a known working channel and try again to tune your dish. Once you have a signal you still may not have a picture until you get a refresh. A refresh will not work unless you have a signal.
then check these numbers again, if after a refresh your numbers change to Loading 0-4378 wait until it changes to Exists 539-4378 before changing channels as it is down loading the new information. ( the 539 # is not important just the potential channels you have in your programming)
If it does chnge to 4378 then you will need to put the New xku lnb back on and throw the old one away.
I'm enjoying reading all of your posts and really appreciate the time you are taking to address each inquiry. I just installed an xku LNB on my dish a week ago in Goodyear AZ and get the same limited channels on all 4 receivers that must be coming from 2 of 3 satellites only as I am too far south, and so I don't know why I bothered to change and might change it back to the old LNB because one of my receivers works intermittently whenever it feels like it. When I do an LNB scan on each receiver, it says I have quad band even though I know it's an xku. One of my receivers is using map 4378 and has the new national channel line-up starting at Channel 100....while the other 3 receivers(including the intermittent one) are using map 4320 and have a channel line-up starting at 002 which I think is the Classic line-up. What difference if any if I change the one receiver from 4378 to 4377?
 
Last edited:

mellaby

SatelliteGuys Family
Mar 20, 2007
69
1
Calgary/Mesa
hi Mellaby. I am in Casa Grande. I followed showtime's suggestion and got a friend's receiver here and show a signal strength of 95.
I then called Shaw and after some clicking around, they think it is the receiver and wanted to send me a new one. I told them we were going away and didn't want the new one arriving until we get home. I now have to call them again when we 'get home'.
HOWEVER, I'm not sure what is going on. Immediately after I reaimed my dish and got the the 95 signal, I connected my receiver and get under 20 on the signal bar depending on the channel I'm on.
My brother's receiver also shows 0 on the tuners.As you may have read above, both of these receivers have been unplugged since March.
G
Did Shaw tell you to do a master reset on the receiver?
 

VE7GLR

Thread Starter
Member
Nov 4, 2019
9
0
BC but AZ now
Hi All. At the expense of repeating myself, I would like to recap today's event and perhaps SHOWTIME and others will comment.
This morning I borrowed a working receiver from a friend and connected it to my dish. I then tweaked the aiming and got a signal strength of 90 and tv.
I immediately disconnected the friend's box and put mine in it's place. The best signal I now get is about 20 and of course a red indicator on the front.
I texted Shaw and asked for a V code update. They said all my receivers have been updated. I told them this faulty box was not plugged in when the Tech sent the updates. After having me change to several different channels, they insisted the box is faulty. Do I assume that without a green light, nothing can be changed or reprogrammed ?

The problem is that my brother's receiver doesn't work either and he lives about a city block away. Remember that both of us left our receivers in Az and unplugged since March. Are they both faulty and need replacing or is this a programming issue gone bad/
Is there anything else we can do other than packing them up and dealing with it there?
Thanks again for everyone's help. G
 

showtime

SatelliteGuys Pro
Jul 9, 2012
173
17
BC
4378 will only work with the new Xku lnb, the 4320's will only work for the old LNB. Either setup will still only get F1 & F2 channels down south.
At some point the 4320's will be automatically changed to 4378 and the old lnb's will be completely useless.
Shaw is switching everyone to the same system whether you like it or not. I have not even heard of a 4377 V-code, but I am out west. They might possibly be using that for people that live back east. If so it would still only be for the new XKU.(also you can not change it .only shaw can)

So to re-cap for everyone:
At some point everyone will be on the national line up with the XKU lnb. The Classic and Advanced maps will be shut down permanently.
You need to throw the old Dual lnb away and put the new XKU in. This is important for the V-code! This alone is why people are having trouble aiming their dish. You have to be on a working channel to be able to aim the dish. If your dish was aimed properly, it is only a matter of changing out the lnb, finding a channel that works if you do not already have 4378 and call shaw to have it changed. once it finishes loading you will have the normal channels you had before but with new channel numbers. or maybe easier for people to have the Vcode change while on a working channel on the old lnb and once receivers are ready then change lnb out. (DO NOT Move the dish if it was working before on the old lnb! )
Only 600 & 800 series receivers work now, anything older throw it away.
Cheers



I'm enjoying reading all of your posts and really appreciate the time you are taking to address each inquiry. I just installed an xku LNB on my dish a week ago in Goodyear AZ and get the same limited channels on all 4 receivers that must be coming from 2 of 3 satellites only as I am too far south, and so I don't know why I bothered to change and might change it back to the old LNB because one of my receivers works intermittently whenever it feels like it. When I do an LNB scan on each receiver, it says I have quad band even though I know it's an xku. One of my receivers is using map 4378 and has the new national channel line-up starting at Channel 100....while the other 3 receivers(including the intermittent one) are using map 4320 and have a channel line-up starting at 002 which I think is the Classic line-up. What difference if any if I change the one receiver from 4378 to 4377?
 

joshuals

SatelliteGuys Pro
I'd like to add this, though I would like someone with installation experience to confirm it:

Some recent posters have talked about their signal levels. It's been my (limited) experience that if you are getting a signal level of 0 (DEAD ZERO, that is) it is because your receiver and your LNB are not communicating due to a problem with the receiver, the LNB, the connectors, or the coax. The last time I had a signal of zero it was because a connector was rusted and was shorting out.

On the other hand, if you get a signal level of 10 or 20, it's sign that your receiver and LNB are communicating, but either the dish is not aimed correctly or there is a line-of-sight obstruction. (Yes....your receiver will show a very low signal level even if the dish is totally mis-pointed.)

Hope this helps.....
 

Vessman

New Member
Nov 7, 2019
2
0
34269
I have been waiting for a fellow camper who has a computerized dish on his roof. All for not as it can't lock onto the satellite either. Anyone know why it cannot find it? I was hoping to use it to refresh my receivers.
 

showtime

SatelliteGuys Pro
Jul 9, 2012
173
17
BC
Any winegard dish prior to Nov 2017 needs an expensive upgrade to lock into the new shaw Mpeg 4 signal.
GPS unit in the motor turrent has to be replaced as well as the controller inside.
 

Garry Sedun

New Member
Nov 15, 2019
1
0
Victoria BC
Hi Everyone - just arrived in Benson AZ to our house here and things aren't going too well. I see others are having issues as well. I have the Shaw 75 cm dish that was working great with a new Triple Satellite Quad Output xKu LNB last year with my old 630 PVR. That PVR was about to die (hard disk was squealing) so I got a new HDPVR 830 for free and thanked my lucky stars. Got down here, hooked it up and satellite signal is lost, the 830 PVR says, with the dish in the same place it was last year. The best I can do is Ecb of 3.0 Db on channel 114 on F2. I get 75, (EcbNo. 3.0 Db) on channel 200 on F2. I need a refresh but don't have the signal to do it. I used a Winegard SF1000 to initiallly find where Dishpointer.com says F2 should be but the signal isn't too strong on the SF1000. Plan B is me on the roof with the wife yelling "stronger"/"weaker" to get the above results. The 830 still says the satellite signal is lost. I'm using map 4321 that Shaw told me to use(my other option is 4320), Firmware 60.33, Tuner 2 disabled. The 830 only intermittently sees the LNB when I do an LNB scan, cables seem fine. It sometimes says it's a Quadband LNB. After chatting to Shaw for an hour they wished me luck on my own. Help! The CFL Playoffs are on this Sunday and if I don't get this working I'm toast.
 

showtime

SatelliteGuys Pro
Jul 9, 2012
173
17
BC
This has all been covered in previous posts. "Do Not Move the Dish"! leave the rec on 4321, then find a channel that works down there like 002 or 003, if you can not change to them because your rec is set for factory default try 396 or 291. It really does not matter what channel as long as you get a signal. then you can get a refresh. Let it sit for at least 10 minutes to load. your firmware also need to be updated, that will take 45 min if you do it manually. otherwise it will dl at 3am as long as you turn the unit off before bed.
 

Users Who Are Viewing This Thread (Total: 1, Members: 0, Guests: 1)

Top