No Signal Issue (1 Viewer)

Acerone

Thread Starter
SatelliteGuys Pro
Nov 29, 2003
496
0
Long Island
On one local channel I got this message.

>>No signal Received on local channels. Please try again later.<<

What should I do to fix this?
 

Sean Mota

SatelliteGuys Master
Supporting Founder
Sep 8, 2003
19,026
1,707
New York City
Acerone said:
On one local channel I got this message.

>>No signal Received on local channels. Please try again later.<<

What should I do to fix this?

(1) Is your mapping of local channels correct? That is...Are you seeing all the local digital channels that you are supposed to get in the VOOM program guide (PG)? If you answer no, e-mail Wilt (VOOM) at wilth@optonline.net with the following information: your name, address, with zipcode, and phone number.

(2) If your mapping is correct, are you sure that you are getting a signal at the DTV station. Do you have another STB that you can check the signal level and reception of that DTV? If you answer yes, send an e-mail to Wilt. Most likely it is a scanning problem with the VOOM software.
 

lizard20022000

SatelliteGuys Family
Nov 29, 2003
40
0
Wow, to have that message on ONLY one channel...you must be in heaven D

I only GET one channel off my "locals"!

You may be too far away from that station (like I am for most of mine), or it may just have a lower power.
 

Acerone

Thread Starter
SatelliteGuys Pro
Nov 29, 2003
496
0
Long Island
Missing one channel from the line up and the channel came in a couple times but now all I get is the message about the singal.
 

Sean Mota

SatelliteGuys Master
Supporting Founder
Sep 8, 2003
19,026
1,707
New York City
Acerone,

You are lucky, indeed, if you are only missing one local channel. How far do you live from the transmitter? Are you using the stealth antenna that VOOM provided?
 

Acerone

Thread Starter
SatelliteGuys Pro
Nov 29, 2003
496
0
Long Island
Yes they used the Stealth antenna that came with the Voom. Not far from the transmitter I hear but not sure how far.
 

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