JohnnyB40: Dish doesn't want to list compatible drives and then be expected to troubleshoot any issues a customer might have when using one of said drives. It's like a computer maker listing compatible printers... they don't do it... So long as Dish did things to some "standard", any "standard" drive should work.
I wonder how much help Dish would give if someone called tech support for help with a drive ??
No I see it more like Comcast which lists all compatible modems listing compatible drives in no way obliges them to support said drives a simple reefer to hardware manufacture for support would do
I don't see it like a printer at all since you can call a Printer Company and get support Try calling a harddrive company with DRV support ? That's what took me 40 minutes to get the utility program link because the Idiot kept telling me they do not support DRV's only Computers I finally had to tell him forget I ever said DVR! I just need the link for the tool programs! since my DRV reformatted and erased my installation tools from drive.
IF they did any type of beta testing they should have some results to help We shouldn't have to pay 40.00 to beta test .....The install of the drive wasn't the issue that went without a hitch, but it was things that came up when I started using it like not being able to shut off the light or stop the sleep mode these things had to be discovered during Beta testing and would have been a nice FYI or a FAQ notice before you attempt to install that's all I'm saying Beta testing should be more then a
simple test on if it works or not
IF I were the Beta tester for use of this drive I would have included that installed fine no problems, with issues of loss of installation and tool programs at format by dish,advise if drive is new to install to a PC first to save these important tools, I would report the bright light for use in Home theater's as an annoyance and the drives
default sleep time to low adjust before installing to receiver. If I were to read something like this I would have saved about two hours !
if they did this I believe it would only reduce Customer relates issue calls, Come on If Customers are calling Dish to find their Favorite lists do you really believe these people will be able to install an external HD with no direction at all ?????????