Ordering PPV online via MyDish: no HD movies, everything is SD

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sremick

SatelliteGuys Family
Original poster
Oct 21, 2008
98
22
Vermont, USA
Ok, admittedly I've not ordered PPV in years. Probably before the whole "MyDish" site was unveiled. I've never actually bought a PPV movie... I only ordered PPVs before because months of billing screw-ups resulted in Dish giving me a dozen or so PPV certificates over time to "compensate" me.

I clearly remember using PPV certificates to order HD PPV movies just fine online via the website.

Well, years later, I'm receiving PPV certificates again due to the whole Blockbuster fiasco. But when I go to MyDish to redeem them, all the movies are shown as SD only. While the SD/HD pulldown is shown for the filtering of the list, it's grayed-out because none are actually HD.

What's going on?

I've searched past threads on here going back years, and the internet in general. I can't find any other person complaining about this, so is it just me? Dish support chat, of course, was not only useless but infuriating to deal with.
 
Are you in Puerto Rico? If not, they need to update your account in the system because right now your account doesn't have the tag for the hd orbital and therefore you are missing hd options online.
 

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