phone lines
- Thread starter darobster1
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i have voip, i don't order ppv, therefore i don't care if my phone line works or not
however i do have one plugged in,sometimes it picks it up sometimes it doesn't
if dtv want it to work they need to do something to set the modem @9600
otherwise it hit or miss,i will never go back to landline,i told dtv this before the order was placed, they said no problem,and that i would not be charged like
dish charge's.
however i do have one plugged in,sometimes it picks it up sometimes it doesn't
if dtv want it to work they need to do something to set the modem @9600
otherwise it hit or miss,i will never go back to landline,i told dtv this before the order was placed, they said no problem,and that i would not be charged like
dish charge's.
D* never charges for a phone line not being connected, like DISH... they never have yet anyways
Jimbo
You cannot (easily) track an IP to a home address, that's why, they want to track where the units are, and ANI provides that.
Maybe when IPv6 becomes the norm.
as a long time installer, phone company's tech's tell their cust. that if you don't want to pay ph co for line that directv installer will install for free. I was told by a customer that she wanted the phone jack next to bed when her rec. was on opposite side of room! sorry but I put phone line where rec is going and am not obligated for free, to install phone lines just to save cust the phone co. charge for additional outlets. In most cases I run a phone line to nid and leave outside telling them they need phone co to tie line in from there. if they don't pay for phone line by wallfish then the line stops outside nid. hence the line is run. phone co. does the rest and cust still has to pay for additional line. This free basic installation seems to have a lot more read into by cust than what i'm obligated to do. i charge as little as $35 for a wall fish, pending on time taken to do the work, compared to electricians charge, that is considered free in my book. cuz i'll open the phone book and have them get a quote from electrician. How quickly they change their mind and go with my offer.
it's been that way for a long time..DTV used to require phone connections to each receiver past the first one or they would not activate...Techs get screwed on this because D* consideres hardwire phone lines to be part of a basic or standard install. This could sometimes add up to an hour to each job. This is the reason why I won't install D* systems....The bottom line is , If I work, I get paid..There's no free lunch..
On the retail side however, we do charge the customer for hardwire phone lines.
Yep....There free of charge to the customer and the employer does not pay the tech to install them...This applies to fullfilment work assigned by D* to it's RSP's and the D* employees.
What it says and what occurs in the real world are often two different things..I used to work for MASTEC...and before that, an HSP. We were required to install hardwire phone lines if a jack was not available in the room where the receivers were located. We were not paid additonal for this activity...Also , that 100 foot rule is crap.
Ask your employer....I used to work for an HSP. We had to connect each receiver to a phone line..No exceptions...
Bell South (Now AT&T) are paid union scale wages. A friend works for AT&T. He is transfering to the field from the office..He says the techinicins pay is $24 per hour...plus benefits. I would imagine senior techs make more than that. But anyway, they make real good coin...
Interesting,
You will place a phone jack, run the wire to the NI and NOT connect it, even thou it's on the subs side of the NI ????? And then tell them to call the phone company out to term it on THIER side of the NI.
I have yet to come across that, but would gladly finish the job, the phone company charges $ 71 to dispatch a person to the house and $ 25 for every 15 minute incrument ....
Thanks, dshdwg,
We appreciate the $96 for the 5-10 minutes work involved.
What area do you work in ?
PS. What happens when D* does do a phone line test on a jack you placed but did not hook to dial tone ?
Jimbo
easy, you have the customer sign off on all work.. If that wasn't enough I'd take photos of every jack I installed as proof...BTW, when I was installing D* the CSR always did a phone line test before activating.
That depends on how much time with the company, how much you start out at.
24 p/h is pretty accurate after 5 years service, sometimes less.
also depends on his location and the negotiated value the union has worked out.
Jimbo
When we tael out EQ, we get a receipt. No chance at our company for "lost" receiver chargebacks..
I have heard horror stories of employer rip offs of technicians for the smallest things..many times the employer pockets the money. Here's a good one..A contractor near here would get a trouble call on a recent install. The tech would go back out and fx the problem..The company would without question charge back the tech..here's the best part. Even if the call was for faulty EQ or customer caused the tech got dinged anyway. The galling part is the satellite company would pay for the service call!.. So the tech worked for free and the employer pocketed the money that was supposed ot go to the tech..We are getting many of these techs applying for jobs with us..What they should do is get together and hire a labor attorney and sue these bastards.
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