A little follow-up to my foray into switching to D*. For some odd reason, D* made 2 offers that they wouldn't honor when I agreed to them, then made some 3rd offer that was worse than the national new customer offer. I declined, but it left me scratching my head. So I tried to get a local dealer to do it, nope, got to go direct with D*. So I thought about what was going on and decided that since I was a good customer with D* when I had them (carried mid=level programming and at least one or two premiums all the time), paid with auto-pay all the time and send the equipment back in a timely manner, that the offers should have been better. So I emailed Ellen F's office and queried about what was twitchy in my account.
Got a call back from that office today. They assured me the account was closed in good standing and that they didn't understand why I would have gotten offers that were rescinded at the time of agreement. They did say they would investigate that to find out why and to correct the issue. So they asked what I wanted. I said 2 HR24s and the new customer deal. They agreed and are shipping me 2 HR24s direct (got the email a few minutes ago confirming), and will get them installed next week. The reason a dealer can't do it, is that you have to be gone for a full 2 years before the dealers can sign you back up. I did not know that, nor did the dealer I talked to.
As I said earlier in this thread, I'm nearly ambivalent about which service I'm with. I'm coming back to D* primarily because my son wants the NFL ST package. So I'm making the switch. I'll lose a couple of channels in basic HD that I like (AMC & BBCA), pick up a few premiums in HD that E* doesn't do, pick up a bit of sports and the slight better PQ. I'll gain the superior search methods, but lose the better guide. And when the discounts are up, the price I pay will be just about exactly what I'm paying E* now assuming no increases from either.
One question. If I later, like in a month or so, decide I really need another HR24 and buy it somewhere new, can I get D* to install and if so, what would be the charge?
Thanks