Qustion about sat 110

[csabec]

I guess I am having a problem with sat 110 and the Satellite In 2 on the receiver . Noticed today that I wasn't getting some channels and was told that I have to get a tech out here and take a look. My signals for 110 are 40-50 none being above 61, my question is what is actually on this satellite? Any help would be great and when I talked to Case Management they said a Specialized Tech was coming out? Not sure what that means either, this has been a recurring problem for awhile.

 

[charper1]

1. Getting a tech out = GOOD

2. Stuff on 109.8°W = NOTHING

 

[jdspencer]

See DirecTV USA on DirecTV 5 at 109.8°W - LyngSat

What are your signal strengths on the other satellites?

 

[csabec]

Ok, I went to the Signal Meters and here are the results.

SWM 97%, 99(c) 80%, 99(s) 0%, 101 91%, 103 (ca) 60%, 103(cb) 73%, 110 90%, 119 82%

Not sure if this helps or if I am just looking at it wrong let me know, tech will be rolling on Tuesday and checking it out.

 

[Mr Tony]

numbers are low

101 should be upper 90's and even some 100's
the HD sats (99c & 103ca/103cb) should be upper 80's low 90's on transponder

the s ones (99s & 103s) you'll see 0's...thats normal

 

[csabec]

Looking at the original post I believe where I got the 110 was the actual message on the TV, on the channels that don't work it says Satellite 2 always so Customer Service seems to think it might be a receiver. I have a HR24 that was brand new in May of this year.

 

[Darrell S]

Satellite 2 doesn't have to do with 110. It means the second tuner in your box is having a problem.

 

[stonecold]

Specialized tech means they are a senior tech with case managment training for field tech work. They work directly with case management to make sure the issue is resloved

 

[csabec]

Thanks Stonecold! Always nice to hear that they are sending out someone that can resolve the problems I've been having.

 

[csabec]

Tech came out and replaced the LNB and also moved the location of the mount to a pole mount, previous tech didn't have it anchored properly so it kept moving so now its on a pole mount and when it snows here know I can just brush it off. Thanks for all the help