Slow channel change and response

[csun213]

<div class="bbWrapper">Hi guys, I am new to the forum and Direct TV. I came over from Comcast since I heard from a friend that Direct TV is better. I have been here for over 1 year so far. Overall I do like Direct TV better than Cable.<br /> <br /> When I first signed up and receive DTV everything was fine. But in the past few months, my HD DVR receiver is getting slower and slower. I used to hear from people that the response time for changing channel was a few seconds however I was getting almost instant response so I was pretty happy.<br /> <br /> Anyway, I went overseas for a month about a few months ago and when I came back I found that my receiver now have about 5-6 seconds delay. The delay is there even when I access the programs that was recorded on my HD DVR. Right now when my contract time is up, I am thinking about going back to cable where there is no lag time. I called tech support and they told me that my 5-6 sec lag time is normal and just try to live with it. I would probably accept this if this was always the case however I had fast response time when I first got the service plus when I was waiting for my car detailed, their waiting room has Direct TV and it was instant response time.<br /> <br /> Here is my setup<br /> <br /> Receiver: HD24/200<br /> Software: 0x4d2, Sun 11/13, 12:27a<br /> <br /> I am not good at computer so I need a clear detail how to do things on DTV.<br /> <br /> If I can&#039;t get my lag time down then I am going back to cable since it is driving me crazy.<br /> <br /> PS, I did find out that my Native is off, screen format is pillar box and bar color is gray if that helps.<br /> <br /> Thanks for any help in getting my lag time back to where it was a few months ago.</div>

 

[charper1]

<div class="bbWrapper">1. In the same place you found NATIVE, PILLAR, GRAY; change to <b>NATIVE OFF, ORIGINAL, BLACK</b><br /> <br /> 2. Open the front panel door on the receiver where the card is and press and release the red button.<br /> <br /> 3. Wait for the unit to reset and reply if that helped.</div>

 

[Jimbo]

<div class="bbWrapper"><blockquote data-attributes="" data-quote="charper1" data-source="post: 2706023" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/xen/goto/post?id=2706023" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-2706023">charper1 said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> 1. In the same place you found NATIVE, PILLAR, GRAY; change to <b>NATIVE OFF, ORIGINAL, BLACK</b><br /> <br /> 2. Open the front panel door on the receiver where the card is and press and release the red button.<br /> <br /> 3. Wait for the unit to reset and reply if that helped. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> I agree with your assessment, but I would recommend he reset twice, back to back, that has helped in other cases.<br /> <br /> Also, I&#039;m guessing he doesn&#039;t have the new HD Gui as that picks up the speed considerably.</div>

 

[harshness]

<div class="bbWrapper">There are several workarounds (even more than have been covered here) but if you&#039;re a hardcore surfer, it isn&#039;t going to get much better going forward.<br /> <br /> Most have forgotten what surfing is as they effectively use DVRs to watch what they want, when they want.<br /> <br /> That being said, I think it may be romantic memory that you recall that things were so much better with Comcast.</div>

 

[Mr Tony]

<div class="bbWrapper"><blockquote data-attributes="" data-quote="harshness" data-source="post: 2706088" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/xen/goto/post?id=2706088" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-2706088">harshness said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> There are several workarounds (even more than have been covered here) but if you&#039;re a hardcore surfer, it isn&#039;t going to get much better going forward. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> But since you have DIrectv you know this right? <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f644.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=":rolleyes:" title="Roll Eyes :rolleyes:" data-smilie="11"data-shortname=":rolleyes:" /> Yeah thats what I thought</div>

 

[Mr Tony]

<div class="bbWrapper">For the original poster, do the double reboot. My R22 had the same thing where it got slow for some reason. A double RBR (red button reboot) fixed it and its back to being nice and fast <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f642.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=":)" title="Smile :)" data-smilie="1"data-shortname=":)" /><br /> press the red button on the receiver and let it go through the whole thing (including the guide)....once you have a picture on the screen of the channel then redo it again</div>

 

[Mr Tony]

<div class="bbWrapper"><blockquote data-attributes="" data-quote="Jimbo" data-source="post: 2706081" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/xen/goto/post?id=2706081" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-2706081">Jimbo said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Also, I&#039;m guessing he doesn&#039;t have the new HD Gui as that picks up the speed considerably. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> he mentions the older software<br /> Software: 0x4d2, Sun 11/13, 12:27a<br /> <br /> thats the national (non HD GUI) release</div>

 

[Jimbo]

<div class="bbWrapper"><blockquote data-attributes="" data-quote="Iceberg" data-source="post: 2706477" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/xen/goto/post?id=2706477" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-2706477">Iceberg said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> For the original poster, do the double reboot. My R22 had the same thing where it got slow for some reason. A double RBR (red button reboot) fixed it and its back to being nice and fast <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f642.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=":)" title="Smile :)" data-smilie="1"data-shortname=":)" /><br /> press the red button on the receiver and let it go through the whole thing (including the guide)....once you have a picture on the screen of the channel then redo it again </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> I mentioned the same thing in post 3, just didn&#039;t go into as much detail.</div>

 

[csun213]

<div class="bbWrapper">Thanks guys for all the help. I set my color to black and pushed the red reset button then after I got a picture, pushed the red reset button again but I am still getting the same lag time.<br /> <br /> Is there any way I can do the HD GUI update? If so, can someone tell me how to do it? I am hoping that this will make the lag better. I like everything about the DTV except for the long lag time I get every time I change channels. Thanks</div>

 

[texasbrit]

<div class="bbWrapper">Did you change the resolution settings also, as posted? Just changing the color of the bars will have no effect.</div>

 

[charper1]

<div class="bbWrapper"><a href="http://www.satelliteguys.us/directv-cutting-edge-ce-discussion-forum/149732-directv-cutting-edge-program-terms-faq.html" target="_blank" class="link link--internal" rel="noopener">http://www.satelliteguys.us/directv...2-directv-cutting-edge-program-terms-faq.html</a></div>

 

[csun213]

<div class="bbWrapper"><blockquote data-attributes="" data-quote="texasbrit" data-source="post: 2706884" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/xen/goto/post?id=2706884" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-2706884">texasbrit said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Did you change the resolution settings also, as posted? Just changing the color of the bars will have no effect. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> I just changed the Native to off and the color to Black. Can you tell me where and how to change the resolution? Thanks</div>

 

[charper1]

<div class="bbWrapper">with the format button on the remote or the RES button on the front panel or via the menu.</div>

 

[csun213]

<div class="bbWrapper"><blockquote data-attributes="" data-quote="charper1" data-source="post: 2706944" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/xen/goto/post?id=2706944" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-2706944">charper1 said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> <a href="http://www.satelliteguys.us/directv-cutting-edge-ce-discussion-forum/149732-directv-cutting-edge-program-terms-faq.html" target="_blank" class="link link--internal" rel="noopener">http://www.satelliteguys.us/directv...2-directv-cutting-edge-program-terms-faq.html</a> </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> Thanks for the information.</div>

 

[charper1]

<div class="bbWrapper">and unless I am totally mistaken it is totally natural for a bit of delay on a DVR thus allowing some program to be placed into the live buffer. for live pause, rewind, capture in entirety if the user decided to REC, etc</div>

 

[charper1]

<div class="bbWrapper">but that being said my units changes in the matter of 1 second or so; not 6 seconds</div>

 

[csun213]

<div class="bbWrapper"><blockquote data-attributes="" data-quote="charper1" data-source="post: 2706959" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/xen/goto/post?id=2706959" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-2706959">charper1 said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> but that being said my units changes in the matter of 1 second or so; not 6 seconds </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> I would be very happy with 1 sec lag. It was that way when I first got DTV over a year ago. Then within the last 4 months, the lag is getting longer and longer. Even when I was strolling down the TV guide, it would just sit there for about 6 sec or even longer, then it would move.</div>

 

[Mr Tony]

<div class="bbWrapper">The DVR does need to buffer so it does take a little longer than a receiver. My H23 is pretty qucik channel change while the DVR takes a whole second to 2 more (oh no!) <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f609.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=";)" title="Wink ;)" data-smilie="2"data-shortname=";)" /></div>

 

[csun213]

<div class="bbWrapper"><blockquote data-attributes="" data-quote="charper1" data-source="post: 2706952" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/xen/goto/post?id=2706952" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-2706952">charper1 said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> with the format button on the remote or the RES button on the front panel or via the menu. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> Mine is set right now to 720p resolution + Pillar Box format. Is this correct?</div>

 

[Mr Tony]

<div class="bbWrapper">I would have it to original format<br /> <br /> Mine personally is 720p + original and native off</div>