Have Hopper 3 and checked my version and it said 313. Went to tools menu and clicked on "software update" and hopper went through a reboot, but still says 313. Any reason it is not updating ? Thanks for any response.
Software version 316
- Thread starter tommyd12345
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Just a short time before looking at it. The version was updated on December 17 th.
It was a LONG process for me. Long time black screens. Wait it out. Start and maybe, go away for 30-60 minutes.
Here is the Hopper software update sequence I made. See if this helps you to update your software. Haven't used it in a while so if anyone sees an error please let me know.
Attachments
I always prefer to let Dish install it for me when they think it's ready. Unless of course, there's a known fix or feature I'm interested in.....
If you are not getting the updates, I have found unplugging all the Joey's from power seems to help. Its almost like the Joeys lock a tuner which prevents the Hopper from doing updates.
For me 316 seems to have caused unusually long load times for multi episode recorded programs. A reboot has helped some.
Updated to 316 on 2/24,
Today H3
Watching nascar on
dvr delay while recording
2 hour buffer.
Dvr 30+ and 10-
Became slow reactive
And thankfully
(just) after end of race
Hopper3 rebooted
During reboot
Preformed 'self diagnosis'
A VERY LONG reboot series.
After Hopper home screen returned,
I executed a hard reset
Just to get a full cycling of the software.
Most likely
Unrelated to 316.
Today H3
Watching nascar on
dvr delay while recording
2 hour buffer.
Dvr 30+ and 10-
Became slow reactive
And thankfully
(just) after end of race
Hopper3 rebooted
During reboot
Preformed 'self diagnosis'
A VERY LONG reboot series.
After Hopper home screen returned,
I executed a hard reset
Just to get a full cycling of the software.
Most likely
Unrelated to 316.
I'm noticing the same thing. Even stranger is scrolling down the episode guide. The channel and program info sync just fine until they don't. The next down arrow jumps down 6 or 7 entries, then the channels scroll but the program info stays locked to one previous channel. It seems to always be a longer show, such as a movie that causes it to hang.
I've gotten more than a few black screens with only the live preview in the upper right corner. The Hopper3 has been rebooted more times in the last week than the last 6 months.
I promised in one thread (forget which) to try H316 to see if it could show me both my 6TB and my 1.5TB EHDs at once. Nope; it's the same as it has been since the limit was expanded to 7TB. If I have both online, the 1.5TB takes over and the 6TB becomes invisible. 
If my memory serves me right, I think you have a Seagate drive with an internal hub, correct?I promised in one thread (forget which) to try H316 to see if it could show me both my 6TB and my 1.5TB EHDs at once. Nope; it's the same as it has been since the limit was expanded to 7TB. If I have both online, the 1.5TB takes over and the 6TB becomes invisible.
I looked it up and my big drive is a 6TB 5400 surveillance drive in a Fideco enclosure.
But I can connect up the 6TB and either my 1TB, 500G or the 1.5TB drive and it still sees any of the other three. Sometimes with the 1.5TB connected, I can read from both drives but my transfers to will error out with a Had Errors message. A reboot (Home,Home,Home, Reset this hopper) will bring both drives back online and I can then transfer to all.
But when I use my 6TB and either of the 1TB or 500G, it's stable right now as it's on the hairy edge of 7TB. I think the 7.5TB that I'm getting a probably a combination of the 5400 RPM drive, the enclosure and the non-powered hub.
I have a 8 port hub, and found out that for some stupid reason that I can't fathom, I have to plug the 6TB into the 1st slot nearest the interconnect cable. If I plug the other drive into any other port than the other FAR END port, it doesn't recognize it. ???? But if I have the 6TB at one end and the 2nd EHD at the other, all 3 other EHD's work.
As one of the three the 1.5 is only for wife's Christmas shows, it's only an issue for about 2 months and then I leave it disconnected until she gets in the mood again.
Here is a link to the enclosure and drive I got.
Amazon product ASIN B07D72Z4XDView: https://www.amazon.com/gp/product/B07D72Z4XD/
Amazon product ASIN B00UCP11U6View: https://www.amazon.com/gp/product/B00UCP11U6
Good memory. I can even plug my 1.5TB into the Seagate, and it still takes over!
I can't fathom your hub port situation either.
My two Wallys updated overnight to W316 without a hitch. So far haven't noticed any changes.
Hmmm, won't let me edit my post? Anyway, typo, version W516 not W316.
