SXM still giving discounts

[Foxbat]

Time for the annual Cancel and Chat dance. Mrs. Foxbat's coming up on the end of her 12 month special offer of $6.06/months. I tried to cancel and gave as one of the reasons the fact that Deep Tracks was moved to channel 308 which her 2018 Regal can't access. To be fair, she doesn't listen to it, I do, but I was looking for a valid reason why the price should go down, not up. Arti was sure that he could change our account to make it work in her car. I'll give him credit if it works, but the flip side is his named will be forever tied to SiriusXM's CSR pool and saying whatever is necessary to keep a subscriber.

In the end, we renewed at $6.99/mo. until June 2027.

 

[Jimbo]

Was that on phone or chat? Maybe next time I will try to get an ongoing deal. Chatting once a year is worth it as long as the outcome is good, but would be good not to have to remember to do it e very year on two accounts. Thanks for the input.

Chat

 

[Jimbo]

Time for the annual Cancel and Chat dance. Mrs. Foxbat's coming up on the end of her 12 month special offer of $6.06/months. I tried to cancel and gave as one of the reasons the fact that Deep Tracks was moved to channel 308 which her 2018 Regal can't access. To be fair, she doesn't listen to it, I do, but I was looking for a valid reason why the price should go down, not up. Arti was sure that he could change our account to make it work in her car. I'll give him credit if it works, but the flip side is his named will be forever tied to SiriusXM's CSR pool and saying whatever is necessary to keep a subscriber.

In the end, we renewed at $6.99/mo. until June 2027.

Try using the Chat next time ... I got tired of trying to understand them, this way were both typing.

 

[Foxbat]

Try using the Chat next time ... I got tired of trying to understand them, this way were both typing.

I used the online Chat. Like you said, less chance of making a mistake, plus you can save a copy of the Chat.