VIP 922 Meltdown-DVR recovery?

[textmex]

My VIP 922 melted down this week. DISH is telling me I need a new one. Luckily, it's under warranty.

The problem is they are saying there is no way to retrieve my DVR programming from the unit before I send it back. I have an EHDD hooked up, but I can't seem to access the menus to send programming there. Anyone have a possible work around?

 

[ZachS@DISH]

My VIP 922 melted down this week. DISH is telling me I need a new one. Luckily, it's under warranty.

The problem is they are saying there is no way to retrieve my DVR programming from the unit before I send it back. I have an EHDD hooked up, but I can't seem to access the menus to send programming there. Anyone have a possible work around?

If you are unable to access the menus to transfer the recordings then there would be no way to transfer it. What do you mean by "melted down"?

 

[nsafreak]

My guess by melted down he probably means that the hard drive crashed. That would certainly fit the symptoms of not being able to access the DVR content menus.

 

[ZachS@DISH]

My guess by melted down he probably means that the hard drive crashed. That would certainly fit the symptoms of not being able to access the DVR content menus.

Yeah that is what I was assuming as well but just wanted to make sure incase it wasn't.

 

[textmex]

It gets through the start up and works for like a minute, then just restarts. Eventually the it just goes dark and the fan runs until I unplug it and plug it back in again.

The hard drive is still good. I can see the menus and the shows for the minute or so it stays on. it just doesn't stay on long enough to actually transfer anything.

 

[mruk69]

I think it has a software problem. I had a vip211 once that would not get out of boot recovery.

 

[ZachS@DISH]

It gets through the start up and works for like a minute, then just restarts. Eventually the it just goes dark and the fan runs until I unplug it and plug it back in again.

The hard drive is still good. I can see the menus and the shows for the minute or so it stays on. it just doesn't stay on long enough to actually transfer anything.

You could possible try removing the satellite in cables and plugging it in. If it does stay on then there is a grounding issue.

 

[Paradox-SJ]

You could transfer the content off the HD before you send it back.

 

[navychop]

Hope it's not a power supply issue.

 

[navychop]

You could transfer the content off the HD before you send it back.

Please read post 5.

 

[Paradox-SJ]

Please read post 5.

IF the HD is still good he can still transfer the info off:

http://www.satelliteguys.us/dish-ne...-how-transfer-recordings-one-ehd-another.html