We never use PPV or anything like that.
Today we decided to use the VOD to get Dewey Cox on HD.
We downloaded the movie over night. Tonight we go to watch it and it says it cannot connect to the internet.
Well the box see's my Twonky server so I know the network is working. I don't want to screw around with it so I call CS.
The person kept thinking I had PPV....I said no VOD...then I explained what VOD was to her. I keep getting a 732 error, although I can watch the movie, just with an error in the corner.
They wanted to transfer me to troubleshoot the connection because she had no idea what VOD was.
I told her I just want to watch the movie, can't you authorize it....she said I need to get my connection problem fixed, well first off its YOUR connection problem, not mine. The whole house is wired and the HR21 see's my DLNA server just fine.
Plus the internet works fine, I get some of the internet provided content no problems.
I just said forget it....my wife wanted to watch the movie still so she is on the phone with them as I type....5 minutes into the call and it hung up on her.
Anyone else have VOD working?
Today we decided to use the VOD to get Dewey Cox on HD.
We downloaded the movie over night. Tonight we go to watch it and it says it cannot connect to the internet.
Well the box see's my Twonky server so I know the network is working. I don't want to screw around with it so I call CS.
The person kept thinking I had PPV....I said no VOD...then I explained what VOD was to her. I keep getting a 732 error, although I can watch the movie, just with an error in the corner.
They wanted to transfer me to troubleshoot the connection because she had no idea what VOD was.
I told her I just want to watch the movie, can't you authorize it....she said I need to get my connection problem fixed, well first off its YOUR connection problem, not mine. The whole house is wired and the HR21 see's my DLNA server just fine.
Plus the internet works fine, I get some of the internet provided content no problems.
I just said forget it....my wife wanted to watch the movie still so she is on the phone with them as I type....5 minutes into the call and it hung up on her.
Anyone else have VOD working?