I've got a problem and I'll try not to make this as convoluted as possible.  I sold a Voom receiver and the guy can't make the locals work.  Now, I found out that my brother (who owned it before) had everything working before they went out of business, except that he hadn't activated the local channels.  Now, is there a way to get around this, or am I going to have to refund this guy's money?  Thanks in advance.