Welcome Pack no longer available

fmj77

SatelliteGuys Pro

Original poster

Jan 22, 2017

281

325

Western North Carolina

• Oct 28, 2021

• #1

Just got off the phone with a Dish CSR and was told that the Welcome Pack is no longer available. This is the first I've heard of this. Anyone aware that it was removed?

 

Reactions: WinterWinds

WinterWinds

SatelliteGuys Family

Oct 28, 2021

55

53

Atlanta, GA

• Oct 28, 2021

• #2

It is still listed on the pricing guide on the My Dish page.

MyDISH

my.dish.com

I think that you might have not been told the truth.

 

fmj77

SatelliteGuys Pro

Original poster

Jan 22, 2017

281

325

Western North Carolina

• Oct 28, 2021

• #3

WinterWinds said:

It is still listed on the pricing guide on the My Dish page.

MyDISH

my.dish.com

I think that you might have not been told the truth.

Click to expand...

It isn't listed as an option on mine. I have the Welcome Pack now and I was going to upgrade to Flex. I was told If I cancelled the Welcome Pack that I would not be able to get it again since it is no longer offered.

 

NYDutch

SatelliteGuys Master

Pub Member / Supporter

Dec 28, 2013

7,098

12,674

Where our wheels go

• Oct 28, 2021

• #4

fmj77 said:

It isn't listed as an option on mine.

Click to expand...

I don't see it listed as a programming change option on MyDish.

 

zippyfrog

SatelliteGuys Pro

Pub Member / Supporter

Lifetime Supporter

Dec 27, 2007

1,914

1,554

Chicago, IL

• Oct 29, 2021

• #5

fmj77 said:

Just got off the phone with a Dish CSR and was told that the Welcome Pack is no longer available. This is the first I've heard of this. Anyone aware that it was removed?

Click to expand...

MyDISH

my.dish.com

The website says that it is "no longer for sale" so my guess is that it is there as long as you have it and if you switch off of it, you lose it. Or maybe it is for retention purposes only.

 

Reactions: charlesrshell and TheKrell

sktrus

SatelliteGuys Pro

Feb 4, 2020

728

836

Ken ta kee

• Oct 29, 2021

• #6

When we switched from Top 250 to Welcome pac., it wasn't offered on Dish's web site. This was maybe a year ago. A sweat native English speaking lady from CO had no problem when she allowed that to happen. we didn't say 'either that or we are leaving!'. And, the most importantly she did not require a 2 year commitment.
I reckon it might still be available if Dish thinks you are dropping the service.

After giving up top 250 I don't miss a lot. Just CNN and few soccer games on BEIN.

 

Reactions: charlesrshell

jerryez

Supporting Founder

Supporting Founder

Sep 8, 2003

4,744

1,293

Pensacola,FL

• Oct 29, 2021

• #7

Welcome Pack is not listed in the Compare Packages page on the Dish site and has not been for at least a year.

MyDISH

my.dish.com

 

Reactions: charlesrshell

Y

Yespage

SatelliteGuys Master

Pub Member / Supporter

Feb 27, 2010

16,565

16,529

Ohio

• Oct 30, 2021

• #8

I thought Welcome Pack was closed off at least a couple years ago. CSR might move the velvet rope but I thought it was gone. When I bumped to Plex there was a warning that Welcome Pack was no longer offered and there was no coming back.

You can never go back home.

 

fmj77

SatelliteGuys Pro

Original poster

Jan 22, 2017

281

325

Western North Carolina

• Oct 31, 2021

• #9

Yespage said:

I thought Welcome Pack was closed off at least a couple years ago. CSR might move the velvet rope but I thought it was gone. When I bumped to Plex there was a warning that Welcome Pack was no longer offered and there was no coming back.

You can never go back home.

Click to expand...

Guess I'm not getting rid of the Welcome Pack.

 

Reactions: ccal

ccal

Member

Oct 20, 2022

6

3

Coltons Point, MD

• Oct 20, 2022

• #10

fmj77 said:

Guess I'm not getting rid of the Welcome Pack.

Click to expand...

You can put your account on pause and it will still be there. I've done that numerous times. But that is the only way you can stop it and keep it. *I haven't quit Dish and been offered it to stay as I'm still under contract.