What happened to DISH Family?

W

wcnghj

Thread Starter
SatelliteGuys Family
Feb 18, 2010
82
0
New England
I don't see any mention of it on the website. My contract states that DISH Family @24.99 is the minimum required package. I was planning on switching down to that when my $15 off month promotion expires.

Did they just stop advertising it?
 
M

Mr Tony

SatelliteGuys Pro
Supporting Founder
Nov 17, 2003
299
49
Mankato, MN
I dont think its available anymore to subs
You had to be on it as of 6/3 to keep it
 
W

wcnghj

Thread Starter
SatelliteGuys Family
Feb 18, 2010
82
0
New England
I dont think its available anymore to subs
You had to be on it as of 6/3 to keep it


Hmm, that isn't good. I really like DISH, and the Family plan was a good attraction for after the initial promos were up.

Hopefully they'll understand and I won't need to fight with them to either get the Family plan or out of the contract.
 
Mojo Jojo

Mojo Jojo

SatelliteGuys Pro
Apr 19, 2009
2,202
151
US
I believe that the cheapest package now is Dish America (an HD only package) for $29.99/month including locals.
 
Last edited:
Claude Greiner

Claude Greiner

SatelliteGuys Master
Supporting Founder
Sep 8, 2003
13,225
3,769
Detroit - The Paris of the Midwest
Im glad its gone because as a dealer we get charged back when customers go to this package. However its still available through retention, since im still seeing chargebacks from customers downgrading.
 
Slamminc11

Slamminc11

Pub Member / Supporter
Jan 28, 2005
4,174
236
Hmm, that isn't good. I really like DISH, and the Family plan was a good attraction for after the initial promos were up.

Hopefully they'll understand and I won't need to fight with them to either get the Family plan or out of the contract.

They will understand that if you want to bail on your contract, it will cost you...as it should! :up
 
W

wcnghj

Thread Starter
SatelliteGuys Family
Feb 18, 2010
82
0
New England
They will understand that if you want to bail on your contract, it will cost you...as it should! :up

Not it they can't live up to it. The contract requires a minimum service plan, and the English one on my contract is DISH Family for $24.99.
 
T

thedamaja

SatelliteGuys Pro
Feb 6, 2007
444
0
South Bend, IN
Not it they can't live up to it. The contract requires a minimum service plan, and the English one on my contract is DISH Family for $24.99.

The minimum service plan on your agreement doesn't really matter.

You have to notify Dish immediately after a change of terms is made or you accept the terms of the most current agreement just by receiving and paying for service. This is how pretty much any service contract with commitment works.

That being said I bet you could still get it right now as others have said but, who knows about the future.
 
Scherrman

Scherrman

SatelliteGuys Master
Supporting Founder
Mar 14, 2008
15,555
9,929
Eastern Iowa
When you signed up for Dish you were under a certain promotion period. That period has ended and the Family Pack is no longer available. Packages change every quarter. You can maybe see if they will give you a smaller packages otherwise it will cost you some money to cancel. Best just to stay with the Top 120.
 
M

Mr Tony

SatelliteGuys Pro
Supporting Founder
Nov 17, 2003
299
49
Mankato, MN
Not it they can't live up to it. The contract requires a minimum service plan, and the English one on my contract is DISH Family for $24.99.

and in that same contract it says "programming subject to change without notice"
 
Scott Greczkowski

Scott Greczkowski

Welcome HOME to SatelliteGuys!
Staff member
HERE TO HELP YOU!
Sep 7, 2003
100,382
19,252
Newington, CT
Wow Tulas Agent, the DISH Network headquarters don't even have a sign that big. :)
 
osu1991

osu1991

SatelliteGuys Master
Sep 4, 2004
9,905
2,341
Broken Arrow, Oklahoma
You should see the Dish Farm on the back of that building. I think I have posted some pics in one of the Dish Hunting threads in the FTA section. TV Guide Networks or Gemstar, not sure what Corporate name is being used now, is on the back side of DISH in that building. Yes you can see that sign all up down 71st St.
 
W

wcnghj

Thread Starter
SatelliteGuys Family
Feb 18, 2010
82
0
New England
The minimum service plan on your agreement doesn't really matter.

You have to notify Dish immediately after a change of terms is made or you accept the terms of the most current agreement just by receiving and paying for service. This is how pretty much any service contract with commitment works.

That being said I bet you could still get it right now as others have said but, who knows about the future.


I have yet to receive a change of terms letter. As of now, they have not changed my contract.

When you signed up for Dish you were under a certain promotion period. That period has ended and the Family Pack is no longer available. Packages change every quarter. You can maybe see if they will give you a smaller packages otherwise it will cost you some money to cancel. Best just to stay with the Top 120.

When I subscribed, I signed up for Top 120 for $39.99 with a $15/month credit for 12 months. I am currently on month 6. Because my contract states that DISH Family is the minimum required English programming, and they have not changed my contract, I could call in at any time(unless they change my contract) and ask for the minimum required programming. If they can't give me the Family plan- they have essentially broken the contract and that would give me an out at no cost. Something similar happened when Unicel(a now defunct cellular company) changed their subscription costs.

Keep in mind- I'm not trying to scam DISH in any way- $28/month is my cutoff for TV Entertainment costs. If I had the money, I'd have the Top 250 plan.
 
fhsucade07

fhsucade07

SatelliteGuys Pro
Mar 10, 2007
1,700
45
When you signed up for Dish you were under a certain promotion period. That period has ended and the Family Pack is no longer available. Packages change every quarter. You can maybe see if they will give you a smaller packages otherwise it will cost you some money to cancel. Best just to stay with the Top 120.

Damn! I knew it was often but quarterly? It does seem like they change often...
 
Big Dawg 23

Big Dawg 23

SatelliteGuys Pro
Oct 13, 2008
988
8
Northfield, MN
I have yet to receive a change of terms letter. As of now, they have not changed my contract.



When I subscribed, I signed up for Top 120 for $39.99 with a $15/month credit for 12 months. I am currently on month 6. Because my contract states that DISH Family is the minimum required English programming, and they have not changed my contract, I could call in at any time(unless they change my contract) and ask for the minimum required programming. If they can't give me the Family plan- they have essentially broken the contract and that would give me an out at no cost. Something similar happened when Unicel(a now defunct cellular company) changed their subscription costs.

Keep in mind- I'm not trying to scam DISH in any way- $28/month is my cutoff for TV Entertainment costs. If I had the money, I'd have the Top 250 plan.

I will bet on the contract it says packages and availability are subject to change without notice. I highly doubt Dish is that stupid to not have that language in there.

To me if $9 more a month for pay tv is deal breaker you have many other issues to worry about financially and are better off to cancel and live with the ETF.
 
W

wcnghj

Thread Starter
SatelliteGuys Family
Feb 18, 2010
82
0
New England
I will bet on the contract it says packages and availability are subject to change without notice. I highly doubt Dish is that stupid to not have that language in there.

To me if $9 more a month for pay tv is deal breaker you have many other issues to worry about financially and are better off to cancel and live with the ETF.

I simply don't think TV is worth $40+tax/month with all the commercials. It is worth $25. When I signed up for service I fully intended to stay for two years.

We'll see what they six months from now when I call.
 
J

jessshaun

SatelliteGuys Pro
Jan 28, 2006
402
30
Robinson, Illinois, United States
I think you need to read your contract again..... they have NOT broken any contract. "programming and pricing is subject to change without notice".

remember that. You WILL have an ETF if you cancel before the end of your contract.
 
Mojo Jojo

Mojo Jojo

SatelliteGuys Pro
Apr 19, 2009
2,202
151
US
http://www.dishnetwork.com/downloads/legal/DHA_Agreement.pdf

The sample agreement lists Dish America including locals for $29.99/month. Therefore, I would check with a CSR (You may have to play CSR roulette.). I know that you stated that $28.00/month is your cutoff. However, honestly, I think it will be very difficult to find a package as low as $28.00/month these days. $29.99 is $1.99/month over what you are willing to pay per month, but I think it is better than paying cancellation fees. Scott posted a great list of what is included in the Dish America pack under the thread "DISH HD Information."

According to the list you would recieve along with your locals:

A&E HD
ABC Family HD (Of course, right now there is a dispute.)
Cartoon Network HD
CMT HD
CNBC HD
CNN HD
Comedy Central HD
Discovery Channel HD
Dish Network HD PPV (15) (So, you get access to PPV...)
Dish Netwrok HD VOD (60) (Again, access to...)
Disney (E) HD (Again, disputing going on right now...)
ESPN HD
ESPN 2 HD
ESPNews HD (Again, dispute going on...)
Food Network HD
HD Theater
HDNet
HGTV HD
History Channel HD
Lifetime HD
Palladia HD
Spike HD
Syfy Channel HD
TBS in HD
TLC HD
TNT HD
Travel Channel HD
USA HD
Weather Channel HD

It does not seem like a horrible list although I would miss a few channels especially the Encore Channels. However, I think a few of the Encores could be added for $5.00/month.

If you have HD for Life, then you may want to stay with AT120. I think that you would get more channels that way even if it is $10 more a month at $39.99/month.
 
navychop

navychop

Member of the Month - July 2014!
Pub Member / Supporter
Lifetime Supporter
Jul 20, 2005
53,257
18,412
Northern VA
wcn you are dreaming. Lawyers wrote that contract no matter how you choose to interpret it, they will enforce it by their interpretation. At that time, however, Dish might have something you like.
 

Similar threads

K
Replies
10
Views
2K
lee espinoza
L
E
Replies
15
Views
3K
N
bross
Replies
28
Views
4K
HDRoberts
HDRoberts
C
Replies
4
Views
7K
SandFarmer
SandFarmer
J
Replies
14
Views
5K
Bobby
Bobby

Users Who Are Viewing This Thread (Total: 0, Members: 0, Guests: 0)

Latest posts

Top