Background: at the end of August I got AT&T 5G wireless home internet and discontinued all my Spectrum services
My single family home has a simple Spectrum install. There is a neighborhood line running underground along the street and Spectrum ran an underground line to my house. The Spectrum tech included a ground wire that connected to the main ground for my house. The main ground connection is outside on the side of my house and I just noticed the Spectrum ground wire has been cut.
Not being at all experienced with the install, I managed to get a self-described "indoor" Spectrum technician on the phone and was told this is common and not a safety problem of any kind.
Any reason why Spectrum would cut the ground wire they had installed? Thanks for any info!
My single family home has a simple Spectrum install. There is a neighborhood line running underground along the street and Spectrum ran an underground line to my house. The Spectrum tech included a ground wire that connected to the main ground for my house. The main ground connection is outside on the side of my house and I just noticed the Spectrum ground wire has been cut.
Not being at all experienced with the install, I managed to get a self-described "indoor" Spectrum technician on the phone and was told this is common and not a safety problem of any kind.
Any reason why Spectrum would cut the ground wire they had installed? Thanks for any info!
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