I called in to change my package from TP120 to TP200.
I waited about an hour and the channels did not show up in the guide. So I called in and I was informed that if there is an appointment on my account, then it won't take effect until it's over.
This makes no sense. How is a work order related to programming? So If I change my package, and my dish gets knocked out, a receiver dies, or I add a receiver, I might have to wait several days to 2 weeks before the new programming shows up?
I waited about an hour and the channels did not show up in the guide. So I called in and I was informed that if there is an appointment on my account, then it won't take effect until it's over.
This makes no sense. How is a work order related to programming? So If I change my package, and my dish gets knocked out, a receiver dies, or I add a receiver, I might have to wait several days to 2 weeks before the new programming shows up?