"Active" button and channel - broken?

[CFilkins]

Hi, guys...

I have a pair of HR22's, and when I press the active button the remote, it takes me to 999, which shows a template for content...but no content. I've let it sit for a few minutes, and no content ever shows up. This happens for both of my receivers. Is there something wrong with my boxes, or am I missing a setup step?

Chris

 

[Jhon69]

Hi, guys...

I have a pair of HR22's, and when I press the active button the remote, it takes me to 999, which shows a template for content...but no content. I've let it sit for a few minutes, and no content ever shows up. This happens for both of my receivers. Is there something wrong with my boxes, or am I missing a setup step?

Chris

If you entered your zip code in the setup menu? maybe the HR22s are not receiving a strong enough signal for active channel content?.

You might try a menu reset if that does not work a hard reset.