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  1. MikeFr

    Disputing Charge for Alleged Damage to Returned Receiver

    Back when I worked @ Dish they had a page on their internal site that showed pictures of returned receivers and some strange things found inside. A few I definitely remember included a shedded snakeskin, one w/ a dead mouse, one w/ tens of dead roaches or other type of bug. One I think I...
  2. MikeFr

    Moved from Dish to Direct (Likes and Dislikes)

    The integration of YouTube isn't as intrusive as you describe. When searching for any word/phrase you type in, the receiver gives you results from the 14-day guide and after all those entries you have one line referencing your search term & YouTube, only by clicking on that final entry would...
  3. MikeFr

    SNY Gone Tomorrow? (It's Gone!)

    This appears to be obvious now, but to anyone still holding out hope that SNY will return, I advise you to move on. There is no benefit for dish to pay any sized fee they would need to pay for the rights because there is no way they can make back enough money to make it a good business decision...
  4. MikeFr

    OTA - Antenna TV guide info

    I receive Antenna TV OTA here in NYC and all 3 times I checked out it's programming the info was incorrect. Usually it seemed that the programming was an hour ahead of the info shown for the rest of the day.
  5. MikeFr

    Retention vs executive resolution

    Since your problem is deep based on your description, you'd want to speak to ert. Retention is really only there to keep you from cancelling, they won't take time to get back to you in most cases. Also in my recent history, they didn't seemto be all that interested in keeping me around anyways...
  6. MikeFr

    MSG gone too from DISH

    I don't understand how they can do it and dish couldn't but I'm pleased to have Sabres games in the NYC area.
  7. MikeFr

    MSG gone too from DISH

    So glad I moved to Direct in July. The addition of hockey in HD was a secondary benefit since I was having billing disagreements that made me do the move to begin with. Now I'm just giddy about Dish not giving me a free 61.5 repoint because I told them I'd do another 2-year contract. That...
  8. MikeFr

    Might have to go DTV. Will I incur penalty

    I'd recommend calling up and getting transferred to the cancellation dept. Let them confirm any current contract remaining. I had numerous calls and chats where I was told I had a contract end date but later found out mine had ended months before. Mostly due to the fact that some customers do...
  9. MikeFr

    HD Installation with Dish 500+ and 61.5 Bird

    Welcome.. I have the same setup as yourself. You'll need the 61.5 location to receive most, but not all, of the available HD channels. Depending on the location of your locals you should be able to receive them currently also. Dish is currently sending all of their national HD from either 129...
  10. MikeFr

    View The Eclipse Sunday on DishEARTH

    Sweet thing to see during my final weekend as a Dish customer. Thanks for the update.
  11. MikeFr

    URGENT ACTION REQUIRED v.2.0

    I sure do hope I receive this letter in the mail on Monday as I greet the Directv installer since Dish didn't feel it necessary to credit me the $15 insurance shakedown fee.
  12. MikeFr

    L.A. OTA Multiplex Guide Info Improving

    I had just noticed This TV as a Ch. 11 subchannel here in NYC when I connected my antenna directly to my set. Dish is only supplying LATV and Estrela currently. I wish channels like these would provide more classic sitcoms as opposed to classic dramas.
  13. MikeFr

    URGENT ACTION REQUIRED !

    Since you received a letter about this install, did they mention a price @ any time? Did it take any arm-pulling to have them make it no charge or did they never mention a price? I'm in the NYC area and in a week from now I'll be a former Dish customer due to the hassle of this issue. Good...
  14. MikeFr

    DISHOnline testing legit?

    Received apology e-mail but Verizon won't deliver reply back to this dishnetwork.com address.
  15. MikeFr

    DISHOnline testing legit?

    The first 4, if not first 6 or more, #'s of Dish accounts refer to what group you reside in, 8255 generally for direct dish custs, other variations for bundled custs. w/ phone companies. Don't fear 80's music either.
  16. MikeFr

    DISHOnline testing legit?

    I replied to it because it only wanted my account #. My account has a pin # associated with it so I don't feel any harm could be done to it even if it was a scam. I can't think of any other info at risk just because my dish acct # may be out there.
  17. MikeFr

    Opening day and no yankee game on tv

    Luckily baseball didn't fail in having a game be too long and drawn out and we were able to see the conclusion after 11pm. 4 hours of fun.. no thanks.
  18. MikeFr

    "most valued" or "top" customer?

    Generally if you hear that "top customer" opening you're in a group of customers who will not get charged $5 for downgrading programming when talking to an agent. They will usually give you the script of "there is a $5 charge for downgrading but we'll waive that for you as a courtesy" before...
  19. MikeFr

    More HD to move from 61.5 to 72.7?

    Called back in and was told to do 61.5/72.7 & 118.7/119, since I need 118.7 for international. Was told i'd still be missing some channels. He said I couldn't do a regular EA install w/ 118.7 as a standalone since 118.7 would not get a locked signal since it would confuse w/ 119, being so...
  20. MikeFr

    More HD to move from 61.5 to 72.7?

    I just called the # given at the top of this thread, goes directly to a rep. Had mentioned how I know I need a new setup. He looked over my account, placed me on hold to "see how we can get it for you".. was on hold for about 5 minutes. He came back and told me the channel #s and said all...
  21. MikeFr

    This is why I HATE to call Dish about ANYTHING!

    I have the opposite problem, after every conversation w/ a rep my paperless billing turns into billing by U.S. Mail. This was a technical glitch that I remember even back when I was working there, once the rep would save the work in the account some of the drop-down boxes would automatically...
  22. MikeFr

    $99, $87, or $46 to change to 129 or EA

    That is exactly what's maddening here to me. Since this is something that Dish Network caused (by putting hd on a sat a large amount of people didn't have) they should have a set plan as to how to enable those customers. Not base it on the whim of the random csr you speak to and how easy they...
  23. MikeFr

    Statement from DISH - Not Getting the New HD?

    Posted this elsewhere but it's fitting for this thread asking for results.. background, i have 110/118.7/119 & 61.5 wing, in NYC 61.5 locals & 1 international. Called in after deciding to upgrade 381 to VIP612. Upgrade charge for that is $99, fine with that. Also mentioned $15 service call fee...
  24. MikeFr

    119/110/61.5/129 question

    Called in after deciding to upgrade 381 to VIP612. Upgrade charge for that is $99, fine with that. Also mentioned $15 service call fee w/ service plan. Wasn't happy with that. They said it is standard any time a tech has to come out. Eventually went to sup, I asked if I never had HD and...
  25. MikeFr

    119/110/61.5/129 question

    This seemed like a good thread to ask this question in instead of starting a new one. Currently i have 2 dishes. 110/118.7/119 & wing dish 61.5. Receivers are 722 & 381. Living in New York City, HD Locals only on 61.5. Have 1 international coming in off both 61.5 and 118.7. --Is 129 a...