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yesterday morning when wife turned on the HWS, strange screen appeared and acted as if there was an update screen showed the modern home page instead of classic that has always been used showed the snap was installed said ready to scan for ota channels, even though this had been done long ago...

Outside of Louisville, ky had snow all day with no issues. Snow has stopped but slight rain and now system says signal out moving to internet. Anyone else seeing this?

recently I have been experiencing a black screen on my HWS & wireless joey's. I change the channel & the screen is black. The screen shows the "live tv" but no picture on the HWS's I can usually get the picture back by going to the guide & selecting a channel, even the same channel that was...

Hws no longer gives option to watch now or watch later. When did this change?

I currently have 2 hws, with one feeding another tv via component over cat. Works great. However, I am thinking of upgrading to H3 for 4K programming, youtube, etc. component via cat 5 this is what I am presently using. Is there anything similar for HDMI? Everything that I have found thus...

Are these units 4k? Are they android? Do they have you tube? Do they have caller id?

I have 2 HWS with bridging turned on. One of them is connected to the internet via wi-fi, and very rarely has internet loss The other HWS is connected to the internet via the 1st hws. This unit has internet loss every morning. Choosing the reset internet resolves the problem. I have tried to...

I have 2 HWS. 1 in main room & 1 in bedroom When using the bedroom unit, I can access the recordings of the main room unit, with everything operating properly. The recording says recording playback with the remaining time showing. When I press the select button, I get options for dvr, live...

Is the dish wap physically connected to the back of the hws? If so where?

Have 2 hws and 2 wireless Joey's. Bridging on on both hws. The problem is when accessing recordings with 1 hws from the other, there is no "stop" selection. Any suggestions as to the remedy.

Got a couple extra remotes, but they have something in the auxiliary code. How can I get this back to nothing there ?

After months of trying to get dish to install this, I finally went up the ladder and got the OK. Today was install day and is a complete failure. The tech and his trainee didn't know as much as I did. Had to tell them to down load the atv files to both hws. They argued didn't need too. At...

I have been trying for several months to have this unit installed, but have always been rejected. Now I am beginning to wonder if I am actually missing anything by not having it. I do not have the H3, so I have no way to receive 4K programming. Does this unit have built in apps or anything that...

as one that has lost a local channel due to the latest round of pricing, I called Dish support to ask a couple of questons. I asked to be sent one of the ota dongles to be able to watch locals via antenna. I was promptly told that I did not need the dongle because the HWS units have the tuner...

Is there a way to see your wi fi connection speed?

Had a wireless joey installed a couple of weeks ago. It was linked to a 2nd hws. The problem is that it will not play any recorded program from the hopper. It will not play a recording from the other has either. My other wireless joey will play a recording from either. It looks like this joey...

My wireless joey has not updated since June. How do I force the latest version? My hws has version h258

recently purchased a new tv (Samsung QN90C) and had a wireless joey installed for this. the programming guide does not fit the screen like my other tv's. It seems too large with part of the channel icon being cut off. I moved it slightly to the right, and I can't move it any more without...

Just tired to add a wireless Joey 4 to my account and was told there was no such thing. Does anyone have a part number or something that I can give those people to get this added? Plus they want me to pay $120 up front, even though I have been a customer over 20 years Any suggestions?

Since my main viewing tv's are 4K, I was thinking about changing from HWS to H3. I would like to know what would have to be done & how much of a monthly increase I would have. Present set up is 2 HWS & 1 wireless joey Both HWS are connected directly to the tv vis hdmi. The bedroom HWS also...

Is this unit 4k? Can this be used like any wireless joey?

looking to add an additional Joey and possible upgrade the existing wireless joey. Presently have the wireless joey connected to HWS and would like to replace it with the wireless Joey 4 and add an additional wireless Joey to another tv. Is that possible?

Where did this station go? Just thought of it this week and can't find it

Have this new remote but it will not operate hws Batteries are good What steps do I need to take to have it function with her and then tv?

it seems like the ota stations in my area are beginning the switch over to the nextgen signal they are advising everyone to rescan this afternoon I am not totally familiar with this upgrade, has Dish allowed for this change in their product line? If so, what will we the consumer have to do to...