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My grandparents are coming up on their second year in February. Last I looked there was a lower package they could get but now I’m not finding a lower one under there account. Are there still deals going on with the retention’s department? Neither of us like calling in but if they’re still...

After going through all the problems I had with my H2K on my HWS after the last couple updates they’re finally willing to give me a free H3 upgrade. I’m hoping the techs here have J3’s on there vans. But otherwise a J2 will be okay. No more SJ anymore. I believe I saw in a thread on here they’re...

Is it possible to do an online chat with an American CSR or is that option only with overseas CSR’s?

Do the new hybrid lnb’s get a stronger/better signal than the dpp lnb’s? More specifically the eastern arc lnb’s?

Has anyone noticed any changes on last nights update?

I know that it wouldn’t be Dish authorized but, would it be possible to install a dish at my grandparents next door and have a Wally that’s activated on my account installed on that dish? I thought I heard of someone doing this already. I’m exploring all options for the when there DireTV...

For the past couple months I’ve been having to reset the network connection on my super joey in order to watch anything. I’ve also been getting a lot of random pixelation no matter what station I’m on. Does this sound like a node or lnb problem. I originally thought my integrator for the super...

Every once in awhile when I turn my super joey on it won’t/can’t connect to the hopper unless I either pull the power plug and plug back in or do a reset through the diagnostics screen which is the software equivalent. I’m wondering if this could be a problem at the solo node or integrator. All...

Consumer FAQs: TV Spectrum Auction

my uncle want to get his Local OTA channels with a standard antenna but there isnt enough signal from his house to use a standard antenna. What's the cheapest dish package he could get just so he can have locals? Thanks, Littlecloud

What is the minimum EHD size requirement for the Hopper’s? I tried a 250GB drive powered externally but it wouldn’t recognize it.

I don’t know if it’s just me, but so far every time I use online chat or call the 1-800 Number I never get any help but after that when I email Executive Customer Service I immediately get a call as soon as they receive it and they actually solve the problem. Just thought maybe someone would...

What are the differences between the different EA LNB’s. Like the three satellite ones vs the two satellite ones?

Why does dish use two different arcs when both are visible from the USA?

Are there any Dish Network ready TVs like the Direct TV ready TVs? Other than LG’s “virtual joey” app. https://www.att.com/esupport/article.html#!/directv/KM1040608

If my signal strength is consistently in the 40’s and I loose signal in even the lightest rain storm and semi-occasionally when it clear out for a few seconds is not worth having a tech re align my dish?

Can I have a leased H3 and leased H2 on the same account or does one have to be purchased? Sorry if this has already been asked. Thanks

Could someone please tell me how to know what lnbf I currently have installed? A couple weeks ago I upgraded my joey to a super joey and they had to run a third line from my dish and bury it. Couldn’t they have just replaced my solo node with a hybrid duo?

Can someone please explain the differences between the 1000.2, 1000.4, and 1000+. As well as the different lnb’s. Thanks.

According to this page on the dish site it says 8 tuners for H1 and H2 coming soon. Sent from my iPhone using the SatelliteGuys app!

After seeing people having similar issues to this lady bellow I am posting the solution here for easy access. This is what worked for me and I assume should work for others as I haven’t heard any negative feedback from the few people I have already told. **********Solution********** Do a full...

Does anyone have a wiring diagram for a 1 HWS and 1 Super Joey installation? I have a tech coming Sunday to upgrade my joey 2 to a Super joey and would like to know beforehand what the setup will be like. Sent from my iPhone using the SatelliteGuys app!

Will RG-6u cable work for a super joey install? Sent from my iPhone using the SatelliteGuys app!

So today while a severe thunderstorm was going over us and our signal was lost I thought about how it would be nice for Dish to have internet streaming of live tv directly from your Hopper when you lose satellite signal during storms. I think this would make a big selling point for dish. This...

Does anyone know of any current promos for existing customers? Just curious. Sent from my iPhone using the SatelliteGuys app!