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  • Users: lenjack
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  1. L

    best time to request discounts

    I'm a 20 plus year user, with the Premier package, and all the movie channels. Up to a few years ago, I could get discounts, every year upon request. It seems I can't get them anymore, as discounts are being phased out. I don't want to change my equipment or programing. I'm going to try again...
  2. L

    What department to ask for when calling in to lower bill

    Long time subscriber. I'd prefer not to ask for retention right from the start. I seem to recall, the last time I did this, I got transferred to "Loyalty". Took 10 minutes, with no hassle, and worked nicely.
  3. L

    Billfixers

    Anyone use Billfixers to negotiate new fee? It's relatively new.
  4. L

    Red botton on remote hardly ever works on sports channels

    Title says it all. HR24-100, H24-100, H21-100. Never worked really well, but now is almost useless. Red button does work for other funtions
  5. L

    Does the H20 get the new software (GUI)?

    Also, what is the latest nr software version for the H20? Thanks in advance.
  6. L

    Best time to call for discount

    I have two H20-100's and a D10-300, with Premier and HD Access, totalling $134.99 plus tax. I've been a customer since1996. I plan to ask for a reduction because my bill is rather high, and in comparison with Dish packages, which all my neighbors have. Even though I don't plan to drop DTV or...
  7. L

    RC64 remote

    Just obtained an additiobal remote for my H20. It's an RC64. the original was an RC32. What is the difference? I cannot find any.
  8. L

    3-LNB versus 5-LNB

    What does the 5-LNB dish receive that the 3-LNB dish does not? I had a 3-LNB installed a month ago, along with an H20 for HD, but my order shows a 5- LNB. I appear to be receiving all that I'm supposed to. My satellite locals are not broadcast in HD (Harrisburg PA area). I'm too far out to get...
  9. L

    AT9 with 3 lnb

    I had an AT9 installed 3 weeks ago with an H20 and HD service. I thought it was suppused to be a 5lnb, but it is only 3. Can someone explain? All seems to be well. :confused: Thanks.
  10. L

    Native Mode?

    I had an H20-100 and and an AT9 installed yesterday. All is well. What exactly is native mode on the H20? The so called manual is not much help. My TV is a new HD 16:9 Sharp 32" lcd. Is there a setting that will automatically provide the best quality without fiddling around?:)
  11. L

    Dimensions of H20

    Anyone know the exact dimensions of the H20. I may need to shoehorn it into a tight space? Thanks
  12. L

    Need advance info on upcoming install

    :) I have a 10 year old 18 inch Sony dish with 2 outputs that works perfectly, feeding 3 receivers, a living room Sony receiver ( my primary system), a bedroom Sony receiver, and a 1 year old kitchen TV receiver (D10-300). The 2 Sony receivers are also 10 years old. I'm getting a Sharp 32...
  13. L

    9 year old Sony system problem

    Newbie to the forums...discovered it an hour ago, and just joined. I've had a Sony system since '96. Standard 18 inch antenna with dual LNB, with each line feeding a receiver in different rooms. This setup works fabulously, but a problem has developed in the last 1 1/2 years. When I press...