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  1. dishstaller

    Roku and DishNet Data

    I've been a Dish retailer for 18 yrs......I've heard EVERYTHING. They had NO idea what they were talking about. The data usage is calculated soley from traffic sent or received through the DishNet modem. Some pointers we give customers on reducing their data usage....this if for your...
  2. dishstaller

    How to combine internet and video on one coax

    Does the room that has the cable modem have a sat rec or is it the tv2 location for a 222 or 722?
  3. dishstaller

    Viasat Modem flashing

    I take it that you mean ALL the modem lights are flashing in unison. Most likely you have a coax issue since you are still able to surf. When you are on the status page you should click on the Tria tab and it will list several values which should all be green, in your case one will be in red. I...
  4. dishstaller

    How to combine internet and video on one coax

    If you are talking about combining the UHF ch 60 freq with your cable's internet signal, then all you can do is try and see if it works. I've done it in the past with no issues but I'm sure this probably isn't a one size fits all situation. You would just need two good quality 2-way splitters on...
  5. dishstaller

    Wireless Joey

    The business rules in relation to the WJ upgrade are in a bit of confusion right now. One part says the customer has to pay for the AP, another part says they don't. Should be rewritten soon but the authoritative word is that the customer does NOT have to pay for the AP....just $25 per WJ, this...
  6. dishstaller

    LG 65UH8500 & Netflix on Hopper 3 - Pink / Magenta Screen

    Rather than turning the TV off, you can change the TV to a different input, doesn't matter which one just as long as it actually "looks" at a different input than the one your Hopper is on. Now change it back to your Hopper's input and it will "handshake" again and all should be fine. Our TV...
  7. dishstaller

    Wireless Joey

    The monthly fee is the same for a wireless Joey as it is for a wired one. I've installed many of them for customers and virtually all are very happy with them and they have proven reliable. The only time I have run into issues with WJs is situations in which a house has been added onto and the...
  8. dishstaller

    Rain fade on hybrid lnb

    If you are losing signal more than normal and you are using a hybrid lnb then the problem is most likely the lnb. I have run into several bad hybrid ea lnbs lately. The problem is so bad that I now explain the issue to new customers and tell them to call me asap if they experience any issues...
  9. dishstaller

    I got the dreaded "all recordings lost" message today

    Events like this is why I always tell my customers that if they want to protect their dvr recordings, it is always best to buy a good quality ext hd and move those recordings to it. I've got two ext hds on my HWS, we put regular shows on one and movies on the other. If ventilation is an issue...
  10. dishstaller

    Dish OTA Module Won't Pick Up Locals

    It's been a while since I installed an OTA module for a customer but it seems like I always unplugged the 722 from power, installed the OTA mod, then plugged back in. Otherwise the 722 won't recognize the module.
  11. dishstaller

    Watch out for bad EA hybrid lnbs

    I've already had two EA hybrid lnbs go bad and both had exactly the same symptoms so I figured it was worth mentioning. The symptom is that the signal will just drop for no reason and then come back....the length of time of the outage will get longer and longer. We've been having torrential...
  12. dishstaller

    EA signal issues

    Hi guys. Haven't posted in quite a while. I'm in the panhandle of FL and yesterday I tried aiming at the EA, using Super Buddy meter, and the signal was very low....way too low, like single digits on the 72 and low 30s for 61. After replacing every component I called Dish and they said they were...
  13. dishstaller

    broadcast affiliate channels ("local" channels)

    Sorry but PC does NOT get CBS out of Dothan even though the trasmitter is in north FL.....about 10 miles from my house. The only way my customers get CBS is if they have an mpeg4 rec which has the off-air input. You can get NBC this way as well. Ch 7 out of PC has a pretty strong signal but...
  14. dishstaller

    HD DVR upgrade - install questions

    Just to toss a thought in here.....even though you have a 61.5 and that WILL get you the national HD ch, you might need the 129 for your hd locals. You might want to check to see which sat your locals are on.
  15. dishstaller

    Losing satellite signal at night

    If I had a customer have this issue the first thing I'd do is replace the dp+ twin that is on the D500. I did have one customer several years ago who had this issue....I replaced everything but at 5pm every day the signal would act up. Turned out it was the husband's radar detector...he...
  16. dishstaller

    Need help with remote code

    Unfortunately alot of the TV/VCR or DVD combo units won't program to Dish's remotes.
  17. dishstaller

    What EHD should I get for VIP211?

    For what it's worth, I've got a WD ehd and all of a sudden I started getting an error message when I tried to move more shows over to it. When I was on the phone with Dish tech support the other day on a customer issue I mentioned this and he said that it was a "known issue" with WD ehd. Said he...
  18. dishstaller

    Two receivers one cable

    Personally I haven't used a D1000 with a dpp44 so you might be right....he didn't say what type of D1000 he had and since I use D1000.2s exclusively I defaulted to that thinking. The two coaxes into one was a confusing statement and I was try to make sense of it. BTW, from now on I'll be...
  19. dishstaller

    What are symptoms of fried DP34?

    If you have dhpp simply call Dish and they'll replace it for free, if you don't have dhpp then add it then take it off after you get your new switch.
  20. dishstaller

    622 Failure & overall irritation

    Unfortunately Dish doesn't fully vet these receivers when they come back. They hook them up and if the system deems them working then they are repackaged and sent back out. I've actually taped index cards to receivers on occassion explaining the problem because sometimes the problem doesn't...
  21. dishstaller

    Two receivers one cable

    I think the two cables he's talking about are the two coming from the two dishes, they go to the dpp44 switch and then are split at the receiver with the separator. If that IS the case then he will need to run a coax from one of the unused OUTPUTS on the dpp44 switch.
  22. dishstaller

    ViP 722 keeps restarting

    It's probably another bad receiver BUT there is something you might try. I've had 722s restart before when I accidently shorted the coax when checking connections....it seems that in some cases the 722 will restart if the coax shorts so you MIGHT have a bad connection somewhere in the line. Try...
  23. dishstaller

    splitting tv2 with a 722k

    Here's what you need to do. Pic one shows the diplexer that has the sat dish incoming line and the TV2 outgoing line...the coax that goes to the bedroom...THAT coax, the one feeding the bedroom is the one you put the splitter on. Depending on your situation you could take the TV2 coax off the...
  24. dishstaller

    Fee For G3 Card Even For New Reveiver With Old Card / Built In Card ?

    Call back and indicate you want to disconnect.....all those NOs will magically become YESes. Be cordial, tell them you like Dish but simply feel them charging you for a card is not reasonable, especially when DTV will give you new receivers for free. Then again, you didn't mention what...
  25. dishstaller

    VIP722k Recording???

    Very true. I didn't mention that because most installers don't know how to use one coax to run off-air, sat, and TV2 especially if the antenna requires dc for amplification like the Winegard 2200.