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Smart Pack, the subject of this thread. Thanks. I figured as much, since it includes locals already and there's no technical reason I wouldn't continue to receive those channels. That said, Dish does odd things like that (not passing along digital subchannel data they already have comes to...

Do you retain DVR functionality for the ATSC channels (for receivers with built in tuner) when going to this package?

Given the 2 year price freeze we enjoyed, I knew the hammer would fall sooner or later. I'm just surprised there was no notice on online billing (though presumably they've put a blurb in the actual statement). That said, I've held on for as long as I can. First absolute dissolved, then the...

This lack of OTA guide data except for the major networks has irritated me to no end for years. Worse is that there was a period some time back where this complete guide data showed up and stayed for several weeks. It was great while it lasted, but went back to "digital service" and we've...

The difference is even more noticable for Dish America Gold subscribers. AT200 is the same price and has quite a few extra channels. Other than losing a few channels (Tennis, HMC, NBC/Uni Sports, Destination America) you gain quite a bit going to AT200. And that doesn't count the Dish...

Already stated his program is safe, but may begin featuring more live segments. Not certain about World Report, though.

Indeed. Their website is regularly wrong. Frustratingly wrong. But at least it looks nicer...:rolleyes:

While this is true, it hardly excuses the fact that Dish is (deceivingly) advertising programming to customers that they WILL NOT RECEIVE should they subscribe. Furthermore, it is an error that has been painfully pointed out to Dish in the past, and corrected after much effort, only for them to...

Dish advertised Cooking since it was added over a year ago. Several folks, including me, brought it up in February of this year. First Dish spent days troubleshooting as if it was a problem with our programming authorization. Then they realized that it was in fact the programming package that...

It's been MONTHS of this error, or rather, false advertising. And, still, another week? Whatever goodwill Dish Network had left with me has been spent on this fiasco...

Well, both the DAG and DAGOLD links on Dish's website are now displaying. Both include Cooking HD. Interesting. Waiting patiently here for Dish to make it right and add the channel.

Agreed - Dish does not determine what they display on their sites. However, they do get their channel lists from Dish. That should be an indication of how long Dish has advertised Cooking HD as an included channel for so many resellers to also have that information.

Not sure why my first link shows an empty list - maybe mine isn't loading (all other pages work fine though - or maybe yours is cached). Either way, it appears the website is being updated.

You sure? DISH America Gold From DISH Network appears to be a new page, but the channel list is empty, currently. America's Top 200 Package - Over 200 Channels From DISH Network was the link that I believe used to be used for DAG, and redirects to AT200. EDIT: Interesting - my links...

I agree with you that the ONE missing channel is still a problem. The rest of the channels you listed though - are FREE to anyone subscribing to Dish, regardless of level. They're public interest channels. If you want them fixed, send a private message via the forum here to TonyT or MattG -...

This isn't encouraging, for Cooking HD. Dish is now redirecting their DAG page to the Top 200 channel list. Looks to me like they're replacing the DAG page, and I'm sure Cooking HD will have disappared once the listing returns. Dish owes their DAG subs an explanation, and an apology, if...

I'm not defending Dish (the company) here, look over my posts. That said, Dish IRT (not the same as whoever you talked to on the phone) offered you help - just PM them your phone #. You posted here prior to one of your appointments - and were told then that it would not help, at least in the...

Dish IRT posted here that it (the two channels this thread is about) was not an equipment issue. That was after your first receiver replacement. You continued to work with the phone/chat CSRs even though they had no way to know it was not an equipment issue...until Dish IRT sent out a memo...

Firstly, you did not start this thread; dlharm did, on 2/6/2011. Additionally, and for the last time, if your problem is Cooking HD or MSNBC HD, it is NOT an equipment issue. You can get as many new receivers and technician visits as you want - it won't fix the issue. You've been told this...

Agreed. IRT saw this one through till there were some results. That said, while it was not Dish IRT's fault, this took over a MONTH to get a partial resolution. Furthermore, this issue would have never even been on Dish IRT radar had dlharm not begun this thread, and had not others here...

Appreciated, Tony. Looking forward to more information. And, dare I say, a resolution.

Agreed. I'm not sure what the hold up is, if they're simply going to remove any proof of those channels. I contacted Dish IRT more than a month ago about this have been waiting since then for this to be resolved, and THAT'S the resolution? At this point, let's call it what it is. I'm...

I'm a little suprised no one has asked about Cooking Channel until only recently (seems to have been advertised as part of DA Gold since it was picked up by Dish for carriage). If it being documented as included was a mistake, that's be disappointing. It is an easily correctable error and...

I fully agree - I'm not sure why fixing these two channels is taking so long. It's not like these channels are brand new to this package. I'm a little suprised noone before dlharm or I had reported this. That said, I think it's obvious that dealing with the chat or phone CSRs is going to get...

I'm going to assume that renofranks issues go above and beyong Cooking Channel HD and/or MSNBC HD. Those two channels have been stated (several times now) to not be equipment issues or isolated issues (everyone with DA that would be eligible is, in theory, affected). The rest of the channels...