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Surprised me. I don't understand why they are willing to spend so much to get new customers and basically tell me not the let the door hit me on the way out. They are spending big $$$$ to try to get people to sign up for what they refused to let my wife sign up for. In my mind, they are wrong, a...

Seem like they went through the motions to save the account, no real offer like I have seen others receive. When wife called said had to keep my account or come back in 2 years as new customer. Called last night because they hadn't refunded the installation fee, and they said they would process...

I cancelled my account out of contract, moved, and signed up for a new account under wife's name with new address, phone number, and credit card. Received a call from directv account verification dept saying they matched us as being in the same household and would not open a new account. I am...

Will be getting a new install soon and have a couple of questions, To run the cable it will involve going into the crawl space, is that extra, if so how much? Plan to have wireless clients, does my router need to be a certain distance away from the genie? I want a pole mount, is that extra, if...

Receiver has been back on around 20 minutes and currently at 100 degrees. I will monitor it and see if it goes up

In the last week, I have noticed what I thought were small glitches (freezing) and just now has went out completely again. Tried to reset and getting the noise again and stuck on self test. If I can get it to come back on, I will post temps. Plenty of space around the receiver for airflow but...

The HR44 does not have a fan does it?

The other night the picture would freeze off and on, I thought it was rain fad at first as there was a strong storm semi-close. It did this for a while then the screen went grey. I reset the receiver and it stuck on the self test screen. I unplugged it and plugged it in again and started making...

Just bought a Samsung RVU television for the bedroom and liked the idea of the satellite being integrated, but it appears in order to use it, it has to have a network cable ran to it even though it has wifi. I will be moving soon and planned to replace the other receivers with wireless clients...

Yes, had the hr34 for 2 years and 1 week.

Just wanted to give an update on my service call. Techs come in, first thing they say is 'You have the first model Genie, we have a lot of trouble with them being slow, we have a newer model in the truck and are going to switch it out". I asked to make sure it wouldn't extend the contact and...

Thanks for the replies. This should be considered a service call, said they would send someone to check for any issues. I will be sure to read carefully anything I sign if they do switch it out.

I talked to Directv for another issue and also told them how my genie is slow compared to others and they scheduled a tech visit. I know this is just because I have the older model h34 and told them this. If the tech swaps this out for a h44 will it put me under contract again? Contract is up...

Yeah, HD is full, 1% free. Would a HR44 handle this better, or would it still be an issue? We have a lot of series set to record and prefer to have recordings drop off when there isn't room instead of having to manually clean up and decide what to keep.

I have a HR34 and lately it has been extremely slow to respond at times. I can push guide and it will take several seconds to bring up a blank guide, and then about 10-20 seconds later the guide will appear. Doesn't do it all the time. Directv equipment never has been as responsive as the dish...

Thanks! Went with option 1 and back up and running.

I have a HR-34 and three H25 receivers. These come off of a 8 way splitter in the basement. The power inserter is currently behind the tv hooked up to the HR34. Can I move the power inserter to the basement and just attach it to one of the open lugs on the splitter?

I currently have a HR-34 and three H-25 receivers. One receiver wasn't being used so I moved it to the basement with the intent to use it for Pandora. Got the television, receiver, and stereo hooked-up and do not see Pandora as an option. I thought I had it on all my televisions but I checked...

Current setup is one HR34 and three H25's. I think that we may not really need 1 or 2 of the H25's. If I return these to save the monthly fee, and a couple of months later decide that we want the extra receivers, how much would it be to get replacement receivers from direct? I was also looking...

July 20th, 11:34am

I just called about the fee and they removed the charge. They also removed what I had paid for the protection plan the previous months without me asking. I was not going to ask for a credit for that since I knew it was on there and never took the time to call about it before now. 17 minutes on...

I just checked my account, and there is a $10 fee for cancelling the protection plan. Is this normal? I am about to raise a fuss, because I actually declined this at installation 3 months ago and was signed up for it anyway.

I recently switched and received the discounts listed on the website, the AAA discount, and the referral discount. You just have to follow the correct steps to get it done right.

I want Speed channel for just Saturday night. I have watched it a few years ago online through one of the 'grey' area websites, but was unreliable and not very good quality. If I could find a good online site with decent quality, that would be great. I would be ok with keeping the xtra for 30...

Just want a channel for one night. The promotional pricing I have now is by rebates on my bill, so as long as I continue to have the minimum package required when I signed up, I wouldn't think moving from one package to another would affect it.