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charlesrshell

Lifetime Supporter

Last reply Mar 16, 2014 · posted in DISH Network Support Forum

Known Issue List

Can the DIRT folks provide a known issue list? Maybe make the list a sticky thread. I know the DIRT folks would probably be restricted on the status of issues, but at least we would know a particular issue we have is known and being worked on.

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rglore

Mar 15, 2014

Sales people working for cable and DTV would really love a Hopper system known issues list.

odbrv

Mar 15, 2014

Wow is that sad. Features and performance are important to Dish customers. So you are telling us that we cannot get features back or added. Most of the complaints here are about features such as the guide font size, what sorts are preferred, inability to add a singe local, etc. All these things were available to us and taken away without a clue as to why.

oldengineer

Mar 15, 2014

odbrv said:
Wow is that sad. Features and performance are important to Dish customers. So you are telling us that we cannot get features back or added. Most of the complaints here are about features such as the guide font size, what sorts are preferred, inability to add a singe local, etc. All these things were available to us and taken away without a clue as to why.

Absolutely, and in addition I also want the blue "S" back.

charlesrshell

Mar 15, 2014

oldengineer said:
Absolutely, and in addition I also want the blue "S" back.

ME too. Why in the world did they remove that little innocent blue S for the saved PTAT recording that meant so much to lots of us. No telling, it must of got in the way of something.

oldengineer

Mar 16, 2014

rglore said:
Sales people working for cable and DTV would really love a Hopper system known issues list.

I'm on a roll here today so I'm going to give my input on this. When I took freshman chemistry in 1962 the lecturer told us about a summer job he had as an undergrad. It was at an oil company doing competitor analysis of the other companies gasoline blends and additives. The point is that if Cable and DTV were well run companies and really cared about known issues with Dish equipment they wouldn't need access to the known issues list - They Would Already Have Their Own !!!!!

dwarren2

Mar 16, 2014

There is one bug that was in the 722 and Dish Anywhere I wish they would put back into the Hopper. When I had the 722, I could see and play back recordings from my ehd. We can't do that any more. I was told that that was a bug in the 722 and had been fixed in the Hopper. That was one fix I wish they didn't make.

Tron2012

Mar 16, 2014

charlesrshell said:
ME too. Why in the world did they remove that little innocent blue S for the saved PTAT recording that meant so much to lots of us. No telling, it must of got in the way of something.

That icon is still there in their eyes. Just that Dish chose to be inconsistent with their interface and you have to press the info button to see it.

While I do not work for Dish nor have any more insight into the company structure than most of us here, I personally believe that they have some good engineers and developers at their disposal (whether they work for Dish or Echostar) who simply have their direction from management and follow it. Maybe Charlie Ergan has too much of a stranglehold on management leeway in favor of trying to constantly push out all these wiz-bang features.

Dish lacks a solid UX (User Experience) manager who is responsible for every aspect of the way the products look, feel and interact with the customer. Now, truth be told, the Hoppers are pretty cool, do some neat things and are pretty reliable...for the most part. My issue always has been their belief that customers should accept their design mediocrity and things will get fixed when then get fixed. Like when they finally fixed the issue they had for months with HDMI CEC not working and people were having to try and pull out or cover up a certain pin on an HDMI cable to avoid some issues, only to break it again in an update a few weeks or so later and they still don't have it back to the way it used to be (Hopper power button-DVR/TV on, TV power button-DVR/TV off)! That code simply cannot be that complex to put back in the right way.

On the UX side, Dish could have just as easily made space for the New icon as well as the others (saved, Autohop, CC, etc...) in the top section of the screen so the customer can quickly see what they want/need to see. All it takes is someone to look from the user perspective and see how they can make the interface more consistent. There are a few of places where the interface works one way in one section and not the same way in others.

charlesrshell

Mar 16, 2014

Tron2012 said:
That icon is still there in their eyes. Just that Dish chose to be inconsistent with their interface and you have to press the info button to see it.

While I do not work for Dish nor have any more insight into the company structure than most of us here, I personally believe that they have some good engineers and developers at their disposal (whether they work for Dish or Echostar) who simply have their direction from management and follow it. Maybe Charlie Ergan has too much of a stranglehold on management leeway in favor of trying to constantly push out all these wiz-bang features.

Dish lacks a solid UX (User Experience) manager who is responsible for every aspect of the way the products look, feel and interact with the customer. Now, truth be told, the Hoppers are pretty cool, do some neat things and are pretty reliable...for the most part. My issue always has been their belief that customers should accept their design mediocrity and things will get fixed when then get fixed. Like when they finally fixed the issue they had for months with HDMI CEC not working and people were having to try and pull out or cover up a certain pin on an HDMI cable to avoid some issues, only to break it again in an update a few weeks or so later and they still don't have it back to the way it used to be (Hopper power button-DVR/TV on, TV power button-DVR/TV off)! That code simply cannot be that complex to put back in the right way.

On the UX side, Dish could have just as easily made space for the New icon as well as the others (saved, Autohop, CC, etc...) in the top section of the screen so the customer can quickly see what they want/need to see. All it takes is someone to look from the user perspective and see how they can make the interface more consistent. There are a few of places where the interface works one way in one section and not the same way in others.

Good post Tron2012. I concur, the Hopper is pretty cool. It is just sad the issues going on. There is something lagging someplace and I too think it is in management someplace. Us as customers report the issues and give good suggestions but no real feedback. I think it was a big step forward Scott working with Dish and getting the DIRT members to help us out. It is nice to deal with the DIRT folks who are knowledgeable and understand so things get done and we don't have to deal with CSR. If we could just get a little feedback on what's going on. Like why not implement our suggestions, why isn't an issue getting fixed, why neat things are eliminated, etc. Dish should let the DIRT folks tell us something. Is there a lack of funding, lack of parts, lack of knowledge, to hard to fix, tell us something. The DIRT members might have a good idea what the hell is going on but are strictly forbidden to say. I hope now that we have a five tuner capable setup to match Direct that Charlie slows down and put all his attention to fix things, bring back neat things that was eliminated, and implement some suggestions we have. This Hopper has the potential to really be awesome.

inazsully

Mar 16, 2014

After several months including a response from DIRT my Hopper continues to have a up to 12-15 second delay while switching from a regular cable channel to any of the National channels (CBS,ABC,FOX,ABC). I received an e-mail from DIRT advising me that the problem has been sent to engineering but as of yet no other responses.

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dfergie

Staff member HERE TO HELP YOU!

Last reply 13 minutes ago · posted in The Chit Chat Club

Gas Price Info With National Gas Temperature Map

Stumbled across this ... http://www.gaspricewatch.com/USGas_ZipSearch.asp
I found no local prices, although it did show stations at my location...
Added these to this post...
USA National Gas Temperature Map
State By State Gasoline Taxes
Gas Buddy

Ethanol Free Stations

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harshness

Sunday at 11:30 AM

I wonder if California is getting into the Winter formula.

harshness

Yesterday at 5:32 PM

harshness said:
I wonder if California is getting into the Winter formula.

It turns out I was justified in my suspicion.

Gavin Newsom somehow authorized the temporary move of the distribution date of the Winter blend to September 28th.

Foxbat

Yesterday at 8:39 PM

harshness said:
It turns out I was justified in my suspicion.

Gavin Newsom somehow authorized the temporary move of the distribution date of the Winter blend to September 28th.

Does that raise, or lower, the overall price? Our State Government has been doing everything it can to minimize the impact of the current situation and put a freeze on the State Taxes on fuel sales at the pump. That's why we're still under $4.00/gal. while across the border in Michigan it's much higher.

Bobby

Yesterday at 9:05 PM

Foxbat said:
Does that raise, or lower, the overall price? Our State Government has been doing everything it can to minimize the impact of the current situation and put a freeze on the State Taxes on fuel sales at the pump. That's why we're still under $4.00/gal. while across the border in Michigan it's much higher.

Winter blend is cheaper than Summer blend.

Reactions: dishstaller and Foxbat

Bobby

18 minutes ago

Regular$5.839
Premium$6.299
Diesel$7.999
at Costco, Rohnert Park.

harshness

13 minutes ago

Foxbat said:
Does that raise, or lower, the overall price?

Winter blend is reportedly 10-30 cents cheaper, but I would point out that prices have dropped as much as 62 cents at RP.

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply 19 minutes ago · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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Reactions: c-spand

dishstaller

Today at 8:23 AM

Crazy Little Thing Called Love - Queen

Reactions: FTA4PA and sdfntx

sdfntx

Today at 9:36 AM

Love Every Little Thing About You - Gallery

gms49ers

59 minutes ago

Where's My Thing? - Rush

harshness

31 minutes ago

I Don't Wanna Miss a Thing - Aerosmith

Reactions: dishstaller

Bobby

19 minutes ago

Good Golly, Miss Molly - Little Richard

Reactions: gms49ers

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reubenray

20 minutes ago · posted in DISH Network Support Forum

Dish vs Streaming Apps?

Every time my Dish contract comes up I weigh the options of keeping Dish or switch to streaming. Right now I can watch/record the OTA channels vis my HDHomerun. I also can stream CBS and NBC via the Paramount+ and Peacock apps. What I would need to find is how to watch the Food Network, HGTV, Syfy, USA, Hallmark channels, Great American Family, Lifetime channels plus a few more with an app or two. My current Dish bill is $118, so I should be able to get a few apps for a lot less.

Any suggestions? I would want the best picture quality and audio quality I could get.

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Former member 209992

Last reply 21 minutes ago · posted in SatelliteGuys Support Center

Site is slooooow

For some reason, the satelliteguys.us site is loading a lot slower than usual on both Chrome on my Asus laptop and Safari on my iPhone.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.

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Scott Greczkowski

Saturday at 3:21 PM

Ok checked it out and for some reason the web server (NGINX) tried starting before the DNS resolver fully loaded. This is why it worked when I rebooted the machine.

Thanks to ChatGPT it had me change the NGINX config to prevent this from happening again.

With that said I can't prevent the ISP from doing emergency upgrades which was the cause of all of this.

Reactions: long_time_Dish, Foxbat, FTA4PA and 1 other person

navychop

Saturday at 3:39 PM

Nature will develop better idiots.

Reactions: charlesrshell

TRG

Saturday at 4:19 PM

navychop said:
Nature will develop better idiots.

God help us.

Reactions: FTA4PA and charlesrshell

Scott Greczkowski

Monday at 11:15 AM

I guess this is what the downtime was about.

Reactions: long_time_Dish, Foxbat, Bobby and 3 others

Scott Greczkowski

21 minutes ago

Just a heads up... I just patched our PHP to close the major PHP exploit announced this morning.

Now on PHP 8.4.27 (cli) (built: Oct 20 2026 00:00:00)

Reactions: FTA4PA and charlesrshell

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dishstaller

Pub Member / Supporter Lifetime Supporter

Last reply 21 minutes ago · posted in The Chit Chat Club

You can't even trust the cost per ounce info in grocery stores anymore

I'm surprised Walmart hasn't banned this guy from all of their stores. He has been on their CASE the past few months.

View: https://www.youtube.com/shorts/f3zr37ekgKM?feature=share

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Jimbo

Today at 9:23 AM

dishstaller said:
I'm surprised Walmart hasn't banned this guy from all of their stores. He has been on their CASE the past few months.

View: https://www.youtube.com/shorts/f3zr37ekgKM?feature=share

Walmart isn't the only one ...

Juan

23 minutes ago

dishstaller said:
I'm surprised Walmart hasn't banned this guy from all of their stores. He has been on their CASE the past few months.

View: https://www.youtube.com/shorts/f3zr37ekgKM?feature=share

When walmart set a price...they weigh the container and the product...the product label only shows the weight of the product...I am sure if you brought your own plastic baggies to bring the product home you could get the cheaper price

harshness

21 minutes ago

Jimbo said:
Walmart isn't the only one ...

I've been seeing this more and more on Amazon. Sometimes it seems there is no way they could have arrived at the number.

What rankles me even more is Costco changing units of measure between similar products, so you have to convert them to compare prices.

Booredatwork.com

47 minutes ago · posted in BooredAtWork.COM

iPhone Duo Folio Kickstand Case!

Time for another AWESOME video from BoredAtWork!

View: https://www.youtube.com/shorts/RTpsyCQSAgA

Direct YouTube Link - iPhone Duo Folio Kickstand Case!
Booredatwork.com Website
Booredatwork on Facebook

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Gary Toma

Staff member Pub Member / Supporter Cutting Edge

Last reply 59 minutes ago · posted in DIRECTV Technical Resources Forum

DIRECTV Transponder Map ~ Data 10/14/2026

The TPN Map Excel Presents all DIRECTV Channels:

National (50-States or wide/NAT+PR beams)
Local (Local-Into-Local or narrow/Spot beams)

Additional tabs provide:

OTA the (Over-The-Air) Database
VOD (Video On_Demand) Records
Offline Records
Engr Records
Net Decoder a graphic presentation of all satellites and transponders

Domestic Satellites
@99W...... D11, D14
@101W.... D16
@103W.... D12, D15
@110W.... D5
@119W.... D8

Understanding the TPN Map

Making Sense of the TPN Map Display Conventions

DIRECTV_TPN_Map_261014.xlsx 1,874 KB

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KyL416

Yesterday at 2:37 PM

WCWW/25 CW South Bend and WBKP/5 CW Marquette are now testing on the stream server. These are both already available on satellite.

Now live in the satellite guide:
663-2 PISTONS (663-1 is likely being reserved for an overflow feed of Detroit Sportsnet, if there's a 2027 MLB season)
675 THUNDER
693 CLIPPERS

Reactions: Mr Tony

doctor J

Today at 7:22 AM

DirecTV Satellite Transponder Updates for Oct 21 2026

Comparison of Transponder Data for Oct 21 2026 vs Oct 14 2026:

No changes in system tables for any transponder tuning parameters.

Changes to the use of defined transponders:

1 Transponder cleared of all Streams::
Net 10 TID 126 Beam NAT is a National Transponder on D11@99cb, TPN 3

1 Previously unused Transponder with current APG records::
Net 15 TID 15 Beam NAT is a National Transponder on D12@103ca, TPN 16

Stream (PID) counts:

LIVE Streams	National		Spot Beams
	Count	Change	Count	Change
4K	4
HD	264	2	1449
SD mpeg4	145		194
SD mpeg2	433
RB
Audio	89
Push	26
Slate	19		1

TEST Streams	National		Spot Beams
	Count	Change	Count	Change
4K
HD			1
SD mpeg4
SD mpeg2
RB
Engr Work	38	-2

The PID count Excel workbook provides much more count detail.

Newly updated tables of Streams on each transponder are available in the DataDigesters TPN Grids

More details of changes in individual channels will follow in the Weekly Analysis
and Gary Toma's Domestic TPN Map Excel files

NBA Updates
Weekly Analysis soon
Enjoy
DataDigesters

doctor J

Today at 7:23 AM

weekly Analysis for 10/21/2026:

Weekly_Analysis_261021.xlsx 16 KB

KyL416

Today at 7:25 AM

HAWKS, HORNETS, GRZZLIES, HEAT, MAGIC, CAVLIERS, TWOLVES, BUCKS, PACERS and SPURS channels have also been added, however they are pointing to a TV Promise slate, which says they are working with DAZN and others to strike a deal for those teams.

Some more TPN swaps

Mr Tony

59 minutes ago

KyL416 said:
HAWKS, HORNETS, GRZZLIES, HEAT, MAGIC, CAVLIERS, TWOLVES, BUCKS, PACERS and SPURS channels have also been added, however they are pointing to a TV Promise slate, which says they are working with DAZN and others to strike a deal for those teams.

Some more TPN swaps

Wait…..
So even though DAZN keeps touting 'only way to see games' if you are a subscriber to Choice (like my stepdad) if an agreement is reached he can see the Wolfies on 668?
I know the Wild are in dispute and a slate is on 668-1.

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Marques Brownlee

Today at 10:32 AM · posted in Marques Brownlee