I have been stoping in the forum a couple times a day for 3 days & can never seem to find any DIRT team members online. What gives?
Are there ever any DIRT members around anymore?
- Thread starter robert6715
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They have had less presence than usual this summer. I know Matt is around at least three days a week, but the others have been unaccountable for, for some time. I know at one point they were getting lazy about logging into SatGuys, though they were still working Facebook and a couple of others.
As obvious as it may sound, just answering the question above mine.
I am typically online and have my hours in my signature. If you send me the PM with details I can help, but may not reply immediately as we are short-staffed. Calling, FB or chat are recommended for immediate assistance.
I have noticed that some former DIRT members (Laila S. for example) still have their old hours listed in their signatures, which can make things confusing. Someone should tell these members to change their signatures, or perhaps a moderator could delete their signatures if they are no longer active members here.
Right, but her signature still lists hours, just like yours does. That is the point I was trying to make.
Anyone that is a DIRT member has their name in RED and the "DISH DIRT TEAM!" beneath our avatars
Unless a site admin or staff is made aware of that, it will remain that way unless Lalia changes it (presuming she still visits). Scott Greczkowski or someone can, and did, remove her from the DIRT group though. Her avatar/username could confuse people
but she's not listed in RED or on the staff member page so no one should stumble across her info and think she's part of DIRT anymore.
I started a conversation with Matt (Speedy) about lack of Dirt presence. This was his response...
I understand, Kent. Over the past 6 months we have lost more than half of the people on this team to other positions or job relocations. This team will also not be here (in Littleton, CO) by the end of the year as a different site is taking over it.
Not saying that SatGuys have not been important to me or the team, but we do also have FB/Twitter and forum.dish as the main things that we must watch, and we have been swamped. I am unable to answer a lot immediately but do respond when I can.
Hopefully when the new team is up and running there are more that are active on the forum. As for me, not sure where I will be yet, but do hope that it is somewhere with SatGuys and our new forum.
(We are redoing our forum if you did not know)
DISH Support Forum • View topic - Forum Update
Matt 'Speedy' Gonzales
Tuesday-Saturday 6am-3pm MT
OFF Sunday and Monday
I understand, Kent. Over the past 6 months we have lost more than half of the people on this team to other positions or job relocations. This team will also not be here (in Littleton, CO) by the end of the year as a different site is taking over it.
Not saying that SatGuys have not been important to me or the team, but we do also have FB/Twitter and forum.dish as the main things that we must watch, and we have been swamped. I am unable to answer a lot immediately but do respond when I can.
Hopefully when the new team is up and running there are more that are active on the forum. As for me, not sure where I will be yet, but do hope that it is somewhere with SatGuys and our new forum.
(We are redoing our forum if you did not know)
DISH Support Forum • View topic - Forum Update
Matt 'Speedy' Gonzales
Tuesday-Saturday 6am-3pm MT
OFF Sunday and Monday
I had chatted with Isiah from DIRT via Facebook ~2 months ago and while he didn't go into the in-depth details, he did mention fewer staff and being spread very thin.
FWIW: Looks like Matt has his hands full over at Facebook. I don't envy him and the other DIRT team members some of the comments they have to respond to.
Also, if you search Satellite Guys on Facebook, you get some retailers. Might be worth putting up a FB page to help attract those who need help to this site. Just a suggestion anyway.
Also, if you search Satellite Guys on Facebook, you get some retailers. Might be worth putting up a FB page to help attract those who need help to this site. Just a suggestion anyway.
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