If you look at my post about DISH Chat support you will see that I went through a mess this morning trying to do just this. The first CSR canceled my Platinum accoutn and tried to set up Blockbuster.When I called back, The second CSR bounced me to a higher level CSR who said that it was not allowed.
Do you know for sure that this can be done? If so, can you set it up for me? If it fails, can you ensure that I would get my Platinum back?
Sorry, it is not that I am doubting you I am just warry after this morning.
Our account is bundled with AT&T... and it has been a big run-around trying to figure out what the deal is. I've been told by a couple of CSRs that I don't have Platinum HD on my account (which I probably don't now, since it is BBMP and I can clearly watch the Platinum channels as well as the movies that stream from BBMP). However, the thing I can't do is the DVD's to home. When I try to log into get my list together, it tells me to complete registration on the Dish website.. but when I get there, I can't do it. If I can't do the DVDs to home, it's not a huge deal... but it would be nice since it is included.