ok for the miniscule of mind, this is the detailed story... reps at sams for dtv gave a quote... they called dtv who i assume was a tech to set up an install.... in the process the card was given to them for the free HD promo.... he started quoting a completly different second year price 30 bucks higher & telling me that the equipment (supposed to be free) 1 hd dvr 1 hd reciever 2 sd recievers will cost 350+ (i dont remember the exact figure) dollars (this figure was also told to me that it was the outstanding bill) ... at this point in time i said i didnt need it for that price since i was quoted a different price, click.... 2 days later they charge my card... in short they lost a customer b4 they ever got one & charged for services not rendered... nothing was signed neither was their any contract brought out of the store by me nor do they have any signed contract on record from me